What is hp support assistant. HP Printers - Frequently Asked Questions about HP Printer Assistant Software

05.05.2020 Data recovery

Hello everyone Today our guest is such a program as HP Support Assistant - we’ll find out what kind of program it is and how to remove it, I’ll say right away that it’s not a virus. Well, you never know, so you can be calm.

HP Support Assistant is such software, so to speak, proprietary, it comes with a laptop or computer, and the developer of this software is the manufacturer itself, that is, HP. By the way, HP makes quite high-quality laptops. So, HP Support Assistant has options such as automatic updates and self-service functions. This program will also help you contact HP specialists who will help you solve a problem in case some glitches appear. HP Support Assistant can easily be supplied on disk in the box with a new laptop, this is normal, all laptops have such programs, although they are not always needed (not to be confused with drivers).

Features and benefits:

  • incredibly new design, it is modern, comfortable and there are simply no words, it is stylish and that’s all;
  • To make your computer or laptop work better, HP Support Assistant will monitor updates, as this improves the performance of the device;
  • the notification system will warn about important events that affect the PC or printer;
  • built-in diagnostic tools, you never know;
  • lifetime support - you bought a laptop or printer and now they will help you for free for the rest of your life;

By the way, here is an example of a notification (in the tray the icon with a question mark is the HP Support Assistant program icon):


Whatever PC you buy, if it’s HP, then HP Support Assistant will already be installed there, but if you updated Windows, then downloading it from the official website will not be difficult

When you launch the program for the first time, you will see this window:


Here you need to configure the program a little, choose the method of receiving updates, displaying contacts, in general, nothing complicated

Once you have chosen everything, you will already see such a window, there are two tabs - My devices and Support. On the My Devices tab, you can add a new device. In general, this is the window:


There is a Settings button, it’s at the top next to the search, so there’s nothing particularly interesting there either, and some of the options were already shown to you when you first launched HP Support Assistant.

You know, I’m writing and thinking - this is a stupid program and that’s it. And then I think. If a person bought an expensive HP laptop, then why should he solve glitches with it? Let support handle this, let it solve problems if something is buggy. So what’s the matter here, if the HP laptop is expensive, then you shouldn’t remove this program right away

How do I completely remove HP Support Assistant from my computer?

But here’s the thing: if you don’t need HP Support Assistant, then I understand that you need to remove it. But again, have you thought carefully? Hope so

You can delete it like this: regular means Windows itself, and with the help special tool, which cleans the system after removal.

Well, it’s not difficult to remove using Windows itself. Don’t worry, the drivers will not be removed, it’s just software for support and updates, that is, it’s not a particularly important program.

Go to the Control Panel, for example through Start:


We find the Programs and Features icon there:


A list of all programs that are on your computer or laptop will open. Well, now find HP Support Assistant there, right-click and select Delete:


Then you will be asked if you really want to delete, and there will also be a message asking if you want to save the settings? If you don’t intend to install the program again later, then of course you don’t need to save; in the end, you click No.

HP Support Assistant is a powerful solution from HP that helps keep your computers, printers, and scanners up and running. The program detects all problems, eliminating them using available methods. However, in addition to these tasks, HP Support Assistant for Windows can be useful for streamlining the process of working with devices. For example, through the “my devices” panel you can get all the necessary information not only about the status and remaining resources, but also about warranty service. Through another tab you can get support from developers or ask questions. For this purpose, online communication is used.

The program can be downloaded for free not only by owners of HP equipment, but also by any other users. However, the utility only works with a limited list of devices, which does not include printers and scanners from other manufacturers. Using HP Support Assistant, you can reduce the time it takes to print or scan. This is possible due to the fact that in separate tabs there are additional settings. For example, you can set the image quality by changing the DPI of the scanner, making it black and white. The same applies to the printer, the performance of which can be monitored through the utility.

Those who do not know what kind of program comes with HP devices often use scanners and printers in manual mode. But this approach is very limiting functionality periphery. However, understanding the program and starting to use it is quite simple. For this purpose, the interface is made as user-friendly as possible. There is a Russian version, which is translated efficiently and fully. HP Support Assistant can be downloaded in most world languages. This makes the utility accessible to most users. This is also facilitated by convenient and fast support.

HP Support Assistant is designed to keep computers and laptops of the corresponding manufacturer in working order. The program is designed to easily, quickly and effectively resolve problems and problems. As an addition, it is possible to obtain detailed information about any faults that have occurred. In the main program window you will find four groups of tools. The first three are aimed at eliminating problems on your own. The purpose of the fourth group is to provide technical support to the user regarding problems that cannot be solved on their own.

The first group is called Maintenance. It contains information about all updates and settings. From time to time, HP Support Assistant will issue you alerts in which it will recommend downloading and installing an update for the system driver. We highly recommend following the advice of the “assistant”. The second group is called Troubleshooting. Using the tools it includes, users can learn about the most common problems and how to fix them. The third group - Training - contains detailed documentation on working with a personal computer. Using the guides that HP Support Assistant developers have prepared for you, you can learn a lot of new information about your computer. The fourth group is called Technical support, and contains a summary of all the resources that will help in solving problems. It is also possible to contact an HP representative for support.

Key Features and Functions

  • allows you to get detailed information about your hardware;
  • makes it easy to contact a Hewlett-Packard representative for technical support;
  • offers an extensive list of methods for solving the most well-known problems and problems;
  • has a simple and pleasant interface;
  • allows you to track the emergence of new versions of system drivers.

HP Support Assistant is a program used for HP computers and printers. It allows you to find out the technical characteristics of the equipment. It is recommended that you download HP Support Assistant to take advantage of the utility's useful features.

The program will introduce the user to technical characteristics PC and printer:

  • Serial number.
  • Model.
  • An operating system installed on computer equipment.
  • Processor.
  • RAM and others.

HP is currently considered the most widespread company producing equipment for personal computers. Most modern families have in their household some equipment produced by this company - a printer, speakers, mouse, and so on. Therefore, HP Support Assistant for Windows 10 is very popular among users.

The program contains a package useful applications. The program itself is very practical because it takes up little space. It is considered proprietary software and is sold bundled with a laptop or computer.

Main Software Features

  1. Function automatic update, which helps improve device performance and reliability.
  2. Self-service.
  3. The presence of an alert system will allow the user to know important events related to computer equipment.

Using the program, the user has the opportunity to contact HP specialists if they have problems.

The main advantages of the program are the following:

  • Has a wonderful latest design, modern, stylish and comfortable.
  • Availability of built-in diagnostic tools.
  • Enjoy lifetime free support.
  • Using high-quality translation into Russian.
  • Free to download and use.
  • Speeds up printing or scanning documents.
  • Availability of the most convenient and understandable interface.
  • The program is simple and accessible even to novice PC users.

HP Support Assistant for Windows 10 helps maintain the health and functionality of your PC, printer and scanner, as it helps to detect any problem and fix it using available methods. The program optimizes the workflow.

The program copes with the following tasks:

  1. Will detect any problem in peripheral device, and also simply, quickly and effectively eliminate problems and malfunctions.
  2. Optimizes device performance.
  3. Will configure any parameter.
  4. Notifies the user about a problem that has arisen.
  5. Will provide technical online support.
  6. Automatically corrects errors.
  7. Provides access to information about device characteristics.

Users should be aware that there is a limited list of devices that the application works with. The list does not include printers and scanners manufactured by another manufacturer. This information is contained in detailed documentation, which also explains how to operate the PC.

But there were situations when, even with proprietary equipment, the application worked incorrectly or with errors. And here the point is not at all in the program itself, but in the absence of additional software, such as or. After installing or updating them, the problem usually disappears.

The program developers recommend that users follow its advice, which appears in the form of alerts. The utility will familiarize them with the problems that most often appear, as well as methods for eliminating them. In addition, the user always has the opportunity to contact the company to get real help if problems arise.

All you need to do is download hp support assistant for free to feel how the program makes working with office equipment. Use the program and enjoy the quality of its work.