Manage your services easily, independently, quickly and conveniently through. It is very simple and, in my opinion, many people underestimate the capabilities of the Internet Assistant. Through this service from MTS, you can easily add/remove MTS services, change tariff plans, order invoices by email or in the Internet Assistant itself. These are common things that many people use, but which are not enough for people who have not yet tried to use this service from MTS. Among the additional advantages I can mention:

1. In a very visual way, you can see whether you have services in your room that have a subscription fee.
2. The ability to check your balance without having your mobile phone at hand. This feature in the Internet Assistant will be very useful for people who control the balance of other people. For example, children who went roaming or the balance of a grandmother who lives in another city. Agree this is very convenient. Of course, you can use the related balance service, but the capabilities of the Internet assistant are much greater.
3. The ability to visually view the various MTS services available for connection to your number. So recently, having accessed the Internet Assistant, I was pleasantly surprised that it was now possible to connect SMS packages. Thus, by connecting the SMS package, my savings amounted to about 100 rubles per month.
4. Possibility to send group SMS messages. Sending SMS via the Internet assistant is cheaper than via telephone and more convenient, especially if you send them to a group of people. In this case, your number is determined.

Now talk about how to activate this service. Let's look at the example of MTS St. Petersburg.

1. You need to go to the website http://spb.mts.ru and click on the right square with the name “Personal Account” or here is a direct link for the North-West: https://login.mts.ru
2. A page will appear for you to enter your phone number and password. As a rule, the service is already activated for everyone by default. All that remains is to set a password.
3. To set a password, on your mobile phone dial *111*25# Call confirmation button
   or call 111 and follow the prompts.
   Password length is from 4 to 7 digits.
4. Enter the phone number without 8 or +7 and password. Click “login”. If you cannot log in, this means that you may not have services on your number.

Connect to the Internet Assistant service for free from your mobile phone in one of the following ways:
- dial *111*23# Call confirmation button and follow the system prompts;
- call 111 (if you are on your home network) and follow the instructions from the autoinformer.

It is always important for any subscriber to know and promptly receive information about the status of his personal account, the relevance of the current tariff and the availability of advantageous offers, discounts and promotions for him. And if earlier for this you had to go to the operator’s office, stand in line and wait until yours comes by asking questions, which, by the way, specialists cannot always answer competently, now this can be conveniently done through the MTS Internet assistant. Your personal account is registered in a minute, and after that all you need is to go into it and find the information you need.

MTS Internet Assistant is today the most convenient and advanced tool for informing subscribers and monitoring expenses on their accounts. You can at any time view not only the status of your account and top up your balance, but also check what free and paid services and options you have connected to. Also, a personal MTS assistant will help you choose a suitable tariff plan if the old one no longer satisfies you or advise you on currently relevant tariff options and services that will help make your life easier.

How to register MTS Internet assistant

You can register for MTS Assistant through your personal account at any time; all you need is a SIM card with a tariff plan and access to the Internet (and not necessarily from a computer, there is a version for a smartphone and tablet). Registration is simple and does not take much time from the subscriber: go to the appropriate section of the site mts.ru and enter your number. Next, an SMS message will be sent to the number with a one-time password to enter your personal account, which is recommended to be immediately changed to something more convenient for the subscriber.

This can be done directly through your personal account on the website in the security and password change section. However, if you suddenly didn’t think to change it and conveniently forgot, you can always order another SMS with a one-time login password on the operator’s website.

MTS assistant - input and description

First, let's figure out how to log into MTS Assistant. To do this, we go to the same site again mts.ru and wait until the page finally loads. Don’t forget to choose your region - Moscow and the Moscow region, Novosibirsk, Krasnodar Territory, Amur Region, Ryazan, Tatarstan, Novosibirsk, Trans-Baikal Territory, Bashkortostan or another region of Russia. By the way, Ukraine and Belarus can also use the Internet Assistant, since they also have an MTS operator. Then click in the upper right corner on " My MTS - Personal account". In the drop-down window select " mobile connection" and we get to the login page. Here you will need to enter your mobile phone number and the same password that you received during registration (or the one with which you later replaced it).

What does the MTS mobile assistant personal account consist of? We will dwell on this in more detail. Upon logging in for the first time, the subscriber will see his personal data (Last name, first name, Patronymic name), current tariff plan and personal account balance in the upper right corner of the page. An important nuance - in addition to the account balance in money, the points earned by the subscriber in the MTS-bonus system are also displayed; they can be saved and spent on a lot of useful little things - from an Internet package to magazine subscriptions and discounts for online stores.

Features of the personal account of the MTS Internet assistant

• Account status. Here you can see your current account and see details for a specific time (week, month, year). Convenient if you keep track of your expenses or suddenly spent more than you intended. By the way, here in the statement you can see whether money is being debited from you for any paid subscriptions.
• Details of conversations. This service will be relevant for many subscribers who go on vacation or simply to control their expenses. You must select the time period and method of providing the service and delivering the result - to your personal account or by email, where it can be saved in a convenient format or printed. It is worth noting that the request to compile details is carried out only at the request of the subscriber from the personal account and its preparation may take some time.
• Adding, changing and disabling services. Everything is clear here, you just need to add that next to each service name there is its description and the cost of connection and maintenance. Don’t forget to periodically check to see if the fees for any paid services you have connected have changed or if they suddenly started charging money for free ones; this sometimes happens with MTS. Well, you can also see if there are any new profitable offers that you can immediately connect to via the Internet assistant.
• Changing the current tariff to one more suitable for a particular subscriber. You can also read the description of your tariff plan, not only the others available, which you can switch to at any convenient time.

MTS Internet assistant - call details

I would like to dwell separately on such a useful function as account detailing. We all talk a lot, send SMS, use paid options and services, travel to other cities and countries, where we also sometimes have to resort to communication services... And of course, we want to know what we spend our money on, especially if it flies away at some catastrophic speed and you clearly spend more than you expected.

So, you can always look at the details of free calls and other expenses, not only for the current month, but also for the past, for six months, a year or some other arbitrary period. Moreover, this can be done not only in your personal account on the screen of a computer or mobile phone, but you can also order detailed details by email in .pdf or .html format - convenient, since you can save and review more closely at any convenient time.

Free MTS assistant - phone number

The MTS Assistant's personal account is designed to make the subscriber's life more comfortable and safer, and a user-friendly interface and intuitive menu will make communication management clear and simple. By the way, some people ask for the MTS assistant phone number, most likely meaning the help desk. So, here is the free number for the MTS assistant to contact the operator: 8-800-250-0890 - You can call 24 hours a day and ask any questions you may have.

Registration and login to your MTS personal account (assistant) are currently becoming increasingly popular.

In the first years of the emergence and spread of mobile communications, it was problematic to carry out transactions with your own subscriber number of the network; it was necessary to make several stages of connection with voice control, through a service support number, or to personally visit the operator’s representative office. It was necessary to provide personal passport information; it required more time, which created some inconvenience. The MTS personal account (login and registration are extremely simple) makes most operations more visual and simple.

Now all cellular network operators have proven technologies to provide such capabilities. The only thing required for this is a computer, Internet access and an SMS code that will be sent when you log into your MTS assistant personal account. This opens the entire control panel and available operations for the service.

In order to log into your MTS personal account (Internet assistant), you should follow the appropriate link:

The principle of logging into your personal account in Belarus and Ukraine is similar.

Registration in your MTS personal account (Russia, Belarus, Ukraine)

To register your MTS personal account, you must first go to the official website of MTS Russia. For other countries:

Login by phone number (registration) to MTS personal account occurs according to the following scheme:

A password will be sent to the entered phone number, which must be entered into the authorization window. You can get the password using USSD command *111*25# . This method is suitable if the password for your MTS personal account has been forgotten or lost.

Available options when using your MTS personal account

When you log into your MTS personal account, a page will open with available sections for obtaining information about the company and personal details of your subscriber profile, as well as available management functions via the Internet.

In addition to providing accurate information about the status of your personal account, there is a wide variety of available functions and operations:

• number management is an important section of the account, where there are basic options for obtaining details of MTS calls, calls made, changing the tariff plan to another, installing and configuring the mode of forwarding incoming calls or blocking a number;
• service management - managing connected services on a number, enabling new ones, etc.;
• payment management - all necessary and additional functions related to a personal account. In addition to the ability to check recent payments, there is a service “ Autopayment", customizable. Option " Easy payment" allows you to use the company's subscriber number account, you can pay for services (MTS Bank), loans and make other payments from the personal account of the MTS assistant.

One of the most useful informative sections is “ Details of MTS expenses". You can access this section by opening the tab “ Cost control"(on the left under the balance).

Here, in the settings, you will need to set the period of the requested information about the calls made and the method through which you need to provide the report - through a letter to an e-mail box or in the account itself, after waiting some time. A printout is provided for calls made no later than 6 months ago.

Donate points through the MTS website (Personal Account)

For subscribers of the mobile operator MTS, a standard opportunity is provided to transfer points to the menu “ Give points". To do this, in your MTS personal account (login and registration must already be completed), in the section on the right " MTS bonus" you need to click “Give points”. A page tab will open where you first need to enter the recipient’s phone number, then the number of points, then check the box “ I accept the terms of the promotion" and press the button " Continue".

By registering in your MTS personal account, you can access not only detailed information about the status of your personal account, but also many useful functions for managing and paying for services remotely.

How to implement a help function for mobile phone owners? MTS took up this issue back in 1999, creating the first MTS Internet Assistant service, which today is an interactive interface with smart functions that allows subscribers to set up personal services and telecommunications services independently and with the help of the system’s “advices.” .

Internet assistant MTS

This mobile function initially used the capabilities of Internet access and facilitated subscribers' access to cellular services through a personal assistant. Now this mobile function, including, has been implemented, assigned to the MTS number.

The main features include:

• management of services and personal account (payment, replenishment, transfer of funds and bonuses);
• optimization of costs for communication services;
• viewing visits, access services and “black lists” of subscribers that restrict calls to a subscriber number;
• control of the balance of the numbers of children and parents;
• cellular advertising.

MTS online - appearance of the login page.

In addition to the Internet assistant, room owners have at their disposal a service MTS Service, which allows you to get basic information about your phone using short ussd commands.

How to connect MTS mobile assistant

The modern MTS Internet assistant is a multifunctional service, the capabilities of which can be accessed using standard cellular services (using SMS and ussd commands) and Internet services. To avoid confusion, these services are known to subscribers under two names:

• Internet assistant is a network service-oriented interface available in the MTS mobile application;
• MTS Service is similar capabilities, but implemented using primary cellular capabilities. Services, as already mentioned, can be accessed using commands and service SMS.

Subscribers have access to two options from their phone at once, which are enabled by default - it is convenient for the operator to provide subscribers with access to services for self-configuration in order to eliminate unnecessary calls to the support service on 0890. The subscriber has access to full management of his personal account: from details, information on tariffs until telephone services are completely blocked.

MTS Service - 111 examples of using USSD commands

Gaining access to the Mobile and Internet Assistant can be obtained:

• using the code *111# the subscriber gets access to an expanded menu;
• by calling a toll-free number – to the voice menu;
• using the Personal Account of the MTS Assistant on the service website mts.ru;
• using the My MTS mobile application, which is available on Google Play.

The Internet Assistant, MTS Service and Personal Account are available to any subscriber and are part of a package of mandatory services provided to the subscriber by MTS. To connect the MTS assistant on the website, go to the specified site and complete the first registration using a free password via SMS.

MTS mobile assistant commands

The capabilities of the MTS mobile assistant are quite wide to obtain all the information about your personal account. As stated in the previous paragraphs, using simple commands, control functions are provided to the subscriber free of charge with any tariff plan. This can be done from your number, from which the call is made or the control command is sent. The mobile assistant allows you to configure self-service functions without calling an operator, for example, a subscriber can use one command:

• get information about your tariff *111*59# ;
• find out your tariff plan and change it by command *111*2*5#;
• control your expenses by command *111*23#;
• request funds as a “Promised payment” service – *111*123# ;
• get information about the content services provided *111*919# ;
• manage the “Favorite number” option: enable *111*42#, disable *111*43#.

The list of commands is quite wide, but if they are not available, you can use the voice menu by calling the toll-free phone number 111 or in the command menu *111#. This is how services are configured on the number from which the subscriber called; you cannot configure the services of another number using this service. In order not to listen to the answering machine, the subscriber can quickly go through the menu items (a number is dialed on the phone, and then control commands in the form of numbers are sequential, which allows you to go directly to the desired section):

• *111*1*1# – make a payment from your attached card;
• *111*2*1# – find out balance;
• *111*2*2# – find out about the money that should have been credited to your account;
• *111*3# – order “Promised payment”;
• *111*4# – find out your tariff;
• *111*6# – block number;
• *111*7# – find out current promotions available.

Additional information about the account, including call details, can be obtained using the free service available by command *100#. To make all cross-services available and manage services in an interactive interface, use the MTS Internet assistant with a personal account and log in to the personal self-service section.

How to disable MTS assistant?

You can work with the MTS assistant at any time, from any mobile device, regardless of the complexity and functionality of the phone, as well as via the Internet, where you can disable all paid and free functions.

In your personal account, you can also manage a bonus account, which allows you to receive additional opportunities from the provider without actually paying for services.

Please note that you do not need to disable Basic Mobile Assistant. This is a service function that is available to each subscriber as needed free of charge. You can “reset” the set login password for My MTS on the website using the following instructions:

• go to mts.ru;
• click “Receive SMS password”;
• get a password;
• you can enter or not enter your personal section, it is important that you do not need to change the received password to a permanent one, as the system requests;
• The SMS password is usually valid for 24 hours, after this time it will be reset, and at the same time the main password in the personal section will be reset.

MST personal account. How to log in after the law is restored

What should you do if your permanent password is constantly reset? Disable the SMS notification function when logging into mts.ru in the Service Management section and in Settings. If you have enabled the smart service management feature of the same name, you can manage it using the following commands:

• enable “Internet Assistant”*111*23#;
• disable “Internet Assistant”*111*24#.

MTS personal account and My MTS

The logical development of the functions of cellular self-service for subscribers was the web application known as the MTS Personal Account, as well as its mobile version My MTS. Both applications offer subscribers the same capabilities; in the mobile version, only the interface is adapted to the device, while the available options remain the same.

To get to your personal account, you need to log in using authorization operations on the site. When using the mobile application, you do not need to enter a password. The personal account is a cross-system on the network, where everything necessary for personal management of the telecommunication services provided is available. To do this, you do not need to enter a command, just make a request from the site, this is a convenient way to manage the work. Here you can disable and connect paid services and order detailed expenses; the operator provides the opportunity to pay for services using bonus points.

Thus, the MTS Personal Account and the My MTS mobile application are an excellent opportunity to set up a personal package of telecommunications services, which can be changed at any time if you have a telephone and network access.

Any MTS subscriber can log into the mobile Internet assistant. This service allows you to manage the tariff for connected services and other settings directly from your smartphone. Agree that this is much more convenient than calling a call center or searching for the necessary information on the operator’s official website. In other words, the mobile assistant was created by MTS so that subscribers have the opportunity to independently solve a problem they have, one way or another related to the connected number.

This review will be useful to many, because we will talk in detail about the mobile version of the Internet assistant, and about some other services, for example, a special application developed by MTS so that, using your mobile phone, you can manage the selected tariff, current services and available bonuses.

MTS Mobile Internet Assistant: brief description

Today, perhaps, everyone knows why they need a personal account on the operator’s official website. It was this that became the basis for the MTS mobile assistant, so both services have a similar set of functions. Thanks to it you can:

• Disable services and connect new ones;
• Review all information related to the account;
• Manage the bonus system from MTS;
• Manage a service such as “Gudok”;
• Track the location of your loved ones, etc.

If you use the “In Full Trust” service, then you simply cannot find a better way to manage your tariff than the Internet assistant. This is explained by the fact that using this system is absolutely free and does not require making mandatory payments. If you decide in this way, for example, to switch to another tariff plan, then a certain amount established by MTS will be debited from your account.

All about the My MTS application

The company takes care of its subscribers, so they have the opportunity not only to use the mobile Internet assistant, which is a web interface for gadgets with small displays, but also to install a special application called “My MTS”. If you use an Apple device, then download it from the Appstore. If your smartphone or tablet runs on Android, then take a look at the Playmarket.

Attention! The application for the Windows Phone operating system has not been developed, so if you use it, you will have to manage the number using a standard browser by logging into your personal account.

What is the My MTS application capable of? The answer to the question posed is obvious: it is a complete analogue of a mobile assistant and allows you to change the current tariff, delete services and connect new ones, monitor the number of bonus points, spend them, etc. with the same convenience. If you need a link to a downloadable file, it is not difficult to obtain by sending a USSD request *111*1#. Plus, you can always check out the app store.

Attention! The presented application is not compatible with all versions of operating systems. Android must be 2.3 or higher, iOS – from 7.0. To access the MTS website, use your mobile Internet or wireless connection.

Read more about "MTS Service *111#"

Are you using a cheap phone that can only receive calls and SMS and cannot install apps? Don't worry, the mobile operator MTS has taken care of subscribers like you. The fact is that you always have access to the MTS Service *111# service. It is convenient in that the current tariff plan can be managed by sending a USSD request to *111#. The answer will be to enter a simple and understandable menu with a number of commands to control the number.

As for the capabilities of the service, you can use it:

• Connect and disconnect various services;
• Manage subscriptions;
• Change tariff plan;
• Find out information about your balance, etc.

Attention! If the menu of the provided service is displayed incorrectly on the phone screen, switch to transliteration. This requires sending a USSD request *111*6*2#. After this, the menu will use Latin letters. To switch back to Cyrillic, dial *111*6*1# and press the call key.

“MTS Service *111#” is absolutely free, so there is no charge for using it. Before you start managing your number, it is advisable to once again familiarize yourself with the information regarding the current tariff. This is necessary to avoid unpleasant moments associated with the write-off of funds. In other words, you can connect a paid service, believing that it is free.

What is Mobile Assistant?

MTS has many services designed to manage a valid number. One of them is Mobile Assistant. It is a voice portal, access to which is provided by calling the short number 111. There is no charge for using the service, and you can manage the number using buttons after the auto-informer answers you. The combinations are as follows:

• Key "1"– information about the balance;
• Set of keys “1,2,1”– top up your account from a bank card;
• Key "3"- promised payment;
• Key "4"– information about the selected tariff;
• Key "7"– information about current promotions and useful options.

In addition, you will have other opportunities, which are not so few. All of them will be listed by an automatic informant, so be careful.

note, that using a service such as “Mobile Assistant” assumes that you, and not the operator, are responsible for all changes made. All your actions will be automatically recorded by the system.

How to connect the mobile assistant?

To manage your tariff using the version of the service designed for gadgets, you need to log into your personal account. This will require a password. It’s easy to find out: go to the main page of the service, enter your number and wait for the SMS to be received. When it arrives, go to the mobile version from your smartphone.

Attention! Access to all of the above services is available to all MTS subscribers without exception. There is no need to connect them specifically.

In addition, it is important to know that it is impossible to disable the services provided, as well as block access to your personal account on the operator’s website.