Listen to voicemail. Voice mail from mts. How to connect to basic voicemail

14.04.2020 external HDs

When connecting voice mail, an MTS subscriber will not miss a single incoming call. If the phone is turned off or is out of reach, the call will be redirected to the mailbox, where the caller will be able to record an audio message. MTS provides its customers with 3 possible options for connecting to such a service.

Description of the service “Voicemail (basic)” MTS

The version of “Voicemail (basic)” MTS offers at the initial level to save audio messages with a maximum storage period of one day for both listened and unlistened messages. This mailbox option allows you to receive no more than 15 entries for one MTS client, each lasting 1 minute. No other functions are available when connecting this option.

The subscriber who leaves a sound recording pays for it from the rates of his tariff.

How to connect to basic voicemail

You can add a service to your tariff plan in several ways:

  • by command *111*2919#;
  • by sending an SMS marked “2919” to number 111;

How to listen to messages

After successfully joining the service, which is provided free of charge, you need to find out how you can listen to “Voicemail (basic)” on MTS.

  • When an MTS client is in Russia, dial 0861.
  • While abroad, an MTS subscriber will be able to listen to audio messages by calling +7 916-892-08-61

How to disable the service

  • by dialing the command *111*2919*2#;
  • by sending an SMS containing the message 29190, on short number 111 ;
  • in the “Connected Services” section.

When roaming, it should be taken into account that the sound recordings of the mailbox are read in accordance with the tariff plan on which the number is located. Therefore, it is more logical to interrupt the option when you are abroad. You can do this by calling *111*92#. " Voice mail(basic)" will remain active in Russia.

Description of the MTS Voicemail service

The Voicemail option has more advanced functionality. The storage period for received messages with this version depends on whether they are listened to or not. The period during which the recordings are stored is 10 days for listened messages, and a week for unlistened messages. In this option, recording time is limited to 90 seconds. The number of possible entries for one client has a limit of 20. Forwarding is performed when a call is not answered after 15 seconds.

How to connect voicemail

  • via USSD *111*90# ;
  • by SMS marked 90(space)1 to number 111;

The telecommunications operator MTS is actively developing not only tariff plans, but also additional options. One of the modern functions is MTS voicemail, which allows you to record and transmit a voice message, if you cannot pick up the phone. The option has undergone a number of changes and is in active demand among customers. MTS employees have added a number of unique settings that allow you to send a recording by MMS and address Email. The demand for the service makes it necessary to consider it in detail, which will highlight the positive and negative sides for a specific situation.

In this material we will look at:

  1. a detailed description of the service and its capabilities for use;
  2. principle of operation, methods of activation and deactivation;
  3. total cost of service;
  4. additional settings;
  5. How to receive and listen to voice notification.

The MTS voice mail service is a company service that allows you to send an urgent voice message if your phone is turned off, locked or busy. The service identifies several varieties that can be used in different situations. We will consider them in detail in the form of a table, which will allow us to quickly compare and highlight the best option for connection. The service can be used in Russia or abroad.

NameFunctionalMaintenance cost
"Voicemail (Basic)"Minimum equipment that is suitable for active subscribers. This includes:

· ability to store up to 15 messages from 1 subscriber;

· maximum recording duration up to 60 seconds;

· unheard and listened notifications are stored on the server for 1 day.

Possibility of forwarding in the form of multimedia or email absent

This type of service is provided completely free of charge. You can safely test the function to upgrade to an extended package of services
"Voice mail"The classic option, which is most popular among customers. This includes the following options:

· the ability to receive up to 20 records daily from 1 subscriber;

· maximum message duration is 90 seconds;

· an unlistened recording is stored on the server for 7 days, a listened recording is stored for 10 days;

· ability to send via MMS and E-mail;

· access to the WEB panel, where you can also make detailed settings.

From balance personal account 2.3 rubles will be debited daily. It is worth noting that you can activate and deactivate this service at any time
"Voicemail+"Maximum configuration. Relevant if you go on vacation or actively use mobile communications services. This includes:

· up to 30 records from one number;

· file duration is no more than 120 seconds;

· received messages are stored for 10 days, and after listening to them for another 14;

· the ability to send as MMS, e-mail and gain access via WEB interface;

· the ability to use proprietary software “Autoresponder”, which significantly expands basic capabilities to work with the system

Service cost 3.3 rubles daily

How voicemail works

  • You connect the appropriate tariff and specify additional settings in which cases the option will be activated;
  • If the user cannot reach you, he will be asked to leave a note;
  • Once the recording is completed, it will be sent to you via the selected method;
  • During the specified period, you can listen to the received file and send it to the archive.

As we indicated earlier, subscription fee written off daily. The subscription can be activated and deactivated at any time.

Voicemail: restriction of forwarding in MTS roaming - what is it?

The largest telecommunications operator listened to its users and introduced an additional function for working in roaming. It is worth noting that pricing here is carried out separately and depends on the specific region of stay. It is recommended to first study the relevant information in order to prevent the occurrence of large debts on the personal account balance. MTS voicemail number in roaming is +79168920860.

How to enable voicemail on MTS

The operator has provided many ways to activate and deactivate the service. Here you can note:

  1. by sending the USSD command *111#, which will call up the interactive menu. Here you can get brief information about the services offered and the charges for activating the subscription;
  2. by sending an SMS with the appropriate text to 111;
  3. with help personal account user, which can be used on the corresponding page of the official website, or through the “My MTS” application;
  4. Contact a qualified operator support representative directly. This can be done using free call, or direct contact to the service office.

How to listen to a message left

  • call to service number 0861, after which voice assistant will provide detailed instructions for further actions;
  • by listening to the contents of the corresponding MMS message or e-mail;
  • using the site’s own WEB interface and going through a simple authorization process;
  • downloaded and installed official application“Autoresponder” (available only in the maximum subscription).

Settings

Various settings can be added for forwarding. Here we can highlight:

  1. installation of a custom voice greeting. This can be done through your personal account or applications. Entry criteria will be communicated in advance;
  2. indicate the situations in which the service will be activated. This could be: the phone is turned off, there is no network, the subscriber is busy, or does not answer the call after 3 rings.

At any time, you can check the active options and remove them through your personal account. You can also contact the operator’s service office with this question.

How to turn off voicemail on MTS

  • USSD request *111# or SMS to number 111;
  • use of WEB interface;
  • working with your personal account;
  • Direct contact to the operator's support service.

Today Cell phones are a great achievement for humanity. With their help, people constantly keep in touch, have access to high-speed Internet and find out the location of their relatives, friends or employees. All of the above properties greatly facilitate and speed up the pace of human life.

Description of service

Thanks to the Voicemail service on MTS, the user will not miss a single call. If for some reason the subscriber being called is unable to answer or the device is disabled MTS voicemail automatically will save the voice message left for him. This service often helps out if relatives or friends have not learned to communicate using SMS messages.

However, despite its advantages, for many this function becomes unnecessary. Then the task arises how to disable voicemail service on MTS, because for its use a subscription fee is debited from the account.

MTS offers its subscribers three different voicemails: main, basic and extended. They differ from each other:

  • the time allotted for recording them;
  • the maximum number of messages saved in the database;
  • period of access to listen to messages.

Three modifications of the service were created for greater convenience in their use, since the main parameters and cost of each of them are completely different. For a specific type of voice, special methods for managing the service are almost provided.

Before using one of the options for how to turn off voicemail on MTS Russia, you need to remember which one is activated, since each of the three is turned off in its own way.

Let's consider everything existing methods how to turn off voicemail on MTS using simple commands:

  • The USSD combination *111*2919*2# and the call button or sending an SMS message with the text “29190” to number 111 disables the basic one;
  • The USSD combination *111*90# and the call button or sending an SMS message with the text “90 (space)2” to number 111 disables the main one;
  • The USSD combination *111*900*2# and the “Call” button or sending an SMS message with the text “90 (space)10” to the service number 111 disables extended voicemail.

Information on how to disable voicemail on MTS using your MTS personal account will also be useful. To do this, you should go to the “Services and Tariffs” section, click on the “Voicemail” option and simply turn it off. You can refuse this service by calling the operator or bringing your passport to a company communication salon.

Mobile phones have already become a part of the lives of millions of people. Using mobile communications For several years now, people have become extremely accustomed to telephones, thanks to which they can contact their family and friends or use mobile phones for work-related communications. Unfortunately, there are times when the device’s battery is almost empty and there is no way to recharge it, and in addition there is an important phone call that cannot be missed.

To solve this problem, MTS decided to provide the “Voice Mail” service. If a person, due to current circumstances, cannot answer an incoming call, in this case, it will be redirected to a personal mailbox, in which you can listen to the message left.

Connecting to MTS voice mail service

The subscriber is given the opportunity to connect to “Voicemail” (basic), “Voicemail” or “Voicemail+”. Each of them has a different cost for the MTS voicemail service and separate additional functions. The call forwarding service works if the subscriber does not answer the call within 30 seconds or is unavailable. It is worth noting that all 3 services do not work together, that is, if after connecting “Voicemail+” you decide to use “Voicemail” (basic), then in this case Additional services will be disabled first.

  1. The number of messages available for storage on the mailbox does not exceed 15–30 pieces. (depending on the connected package), after the capacity is exceeded, each earlier message will be overwritten by a new one.
  2. The length of one message is 1–2 minutes (depending on the connected package).
  3. An unheard message by the subscriber remains in the mailbox for up to 10 days (depending on the connected package).
  4. The listened message is stored from 24 hours to two weeks (depending on the connected package).
  5. About admission new entry the subscriber will be informed via SMS.

A prerequisite before connecting MTS voicemail is the presence of call forwarding settings. After the call is forwarded to " Voice box", the subscriber is immediately assigned a mailbox number, which is identical to the telephone number. To make it easier to work with by mailbox Built-in voice assistant with step-by-step action.