In Windows 10, some problems can often arise, for example, "Conductor" does not see CD/DVD-ROM. In this case, there are several solutions.

The cause of the problem may be a malfunction or failure of the CD/drivers. DVD drive A. It is also possible that the drive itself has physically failed.

There are several reasons and symptoms for the lack of CD/DVD-ROM in "Explorer":

• Laser failure.
• If, when inserting discs, you hear grinding, fast, slowing revolutions, then it is possible that the lens is dirty or faulty. If such a reaction occurs only on one disk, then the problem lies there.
• It is possible that the disc itself is damaged or written incorrectly.
• The problem may be with the drivers or disc burning software.

Method 1: Troubleshooting Hardware and Devices

First of all, it is worth carrying out diagnostics using the system utility.

1. Call context menu on the icon "Start" and select "Control Panel".



2. In chapter "System and safety" select "Find and fix problems".



3. IN "Equipment and sound" find the item "Device Settings".



4. In the new window, click "Further".



5. The process of searching for problems will begin.



6. After completion, if the system finds problems, you can go to “View parameter changes...” to configure the changes.
7. Click again "Further".



8. The elimination of problems and the search for additional ones will begin.



9. Once complete, you can view more information or exit the utility.

Method 2: DVD Drive (Icon) Repair

If the problem is a driver or software failure, then this utility will fix it in one click.

Method 3: "Command Line"

This method is also effective when drivers fail.

Method 4: Reinstalling drivers

If the previous methods did not help, then you should reinstall the drive drivers.

Don’t panic if your CD/DVD drive suddenly stops showing up, because when the problem is a driver or software failure, it can be fixed in a few clicks. If the cause is physical damage, then you should take the device for repair. If none of the methods help, then you should return to previous version OS or use a restore point in which all equipment worked stably.

Greetings, dear readers.

Some computer users encounter a problem when the drive does not see Windows drives 10. If you observe similar “symptoms” on your device, you should not immediately run to the store for a new reading component. This disease may appear as a result various reasons. There are many ways to “bring back to life” an element. In the following article I will tell you how to do this.

The first thing you need to start with is to determine the nature of the disease. Check if the problem occurs only when reading some disks or all. So, if it performs its functions selectively, the drive is most likely faulty. If the situation repeats with everyone, there is a software failure.

How to fix it at the software level?( )

What to do when your discs suddenly stop being readable? Remember what has been recently installed on the equipment. These could be games or programs. Often the problem is virtual managers, type Alcohol 120, Daemon Tools and the like. In addition, such “symptoms” appear as a result of being placed on a laptop or desktop computer Data recording software – Nero.

To solve the problem, simply uninstall the previously installed software. If this doesn't help, use the System Restore tool. I have talked about this more than once before.

If the problem disappears, we try to install other versions of solutions that will not interfere with the operation of the drive. And in general, it is better to remove all unused software from the device. This has many positive aspects.

Driver( )

In addition, sometimes problems arise as a result of driver failure. The solution is the following:

If dvd drive continues to refuse to perform its functions, we perform additional movements:

If this does not help, take a few more steps:

Opening the tree " IDE ATA…" We are looking for the controller to which the disk drive is connected. To do this, open each channel one by one and check “ Type».

We find the option “ Enable DMA" and mark it. If it was standing there, we remove it. We restart, and then return it back.

Hardware failure( )

Why might the drive not work at the hardware level? There are many options. The first thing to do is change the connection cable and power plug.
You can also use a special cleaning disc. It has micro brushes that will clean the laser head. But before that, make sure they are flexible.

Well, the worst option is, of course, the complete failure of the component we need. The solution is to buy a new one.

Release of the new operating room Windows systems 10 took place back in July. Therefore, many users have already updated software and actively use the new OS, because it is distributed free of charge. But, as always happens, the new Windows has its imperfections. For example, many complain that Windows 10 does not see the DVD drive after a system update.

Why doesn't Windows see the drive?

So, when upgrading an old OS to new Windows 10 some users have this problem: Explorer stops seeing the DVD drive. At the same time, when viewing equipment through the BIOS, the installed CD/DVD-ROM is displayed correctly.

The reason is usually at the software level of the operating system. But if we consider everything possible reasons, then the following can be distinguished:

• drive driver failure;
• malfunction or incompatibility of some programs with the Windows system;
• The CD/DVD drive has failed.

Correcting the first two reasons is entirely within the user's power. What needs to be done for this, we will consider further.

Error correction methods

It is worth saying that Windows developers are aware of the existing problem, so on the official Microsoft forum you can find one of the solutions to this error.

Using the Command Line

When using this option, the sequence of actions is as follows:

After rebooting, the drive will work and display correctly in Windows Explorer.

Using DVD Drive (Icon) Repair Utility

Another option to fix the situation with a missing CD/DVD-ROM is to use special programs and utilities. One such program is CD-DVD Icon Repair, with its help it is very easy to fix the problem, for this:

Finally

If, despite efforts, operating system does not see the DVD drive, then you can directly contact the Windows 10 developers.

The official Microsoft website has a Russian-language forum for user support (located at: http://answers.microsoft.com/ru-ru).

Here, after a simple registration, you can ask a question to community members or ask for help from Microsoft specialists.

1. Press the Win+R combination to open the Run dialog box.
2. In the command line, enter “devmgmt.msc” and click on the “OK” button. Wait for Device Manager to launch.
3. IN top menu Click on the “Action” item and select the “Update hardware configuration” line.
4. Make sure that the “Show hidden devices” option is activated in the “View” menu item.
5. Open the “DVD and CD-ROM drives” category and find the drive you need there.
6. Right-click on it and in the menu that appears, click on “Update drivers...”.
7. If updating the drivers does not bring any results, you can try to remove the drive through the “Action” - “Delete” menu, and then install it again using the “Action” - “Install” menu.

Making the DVD drive visible under Windows 10

• Registry: if you are using an ATAPI rather than a SATA drive, run the command line as Administrator. Then enter the command “exe add “HKLM\System\CurrentControlSet\Services\atapi\Controller0” /f /v EnumDevice1 /t REG_DWORD /d 0x00000001”, press the “Enter” button, and after all this, restart Windows.

• Equipment: restart your computer and go to BIOS settings Setup or UEFI. Check if it is present in BIOS Setup optical drive in the list of SATA devices connected to the board. If not, then disassemble the computer case and check that the cable coming from the motherboard to the DVD drive.

If unsuccessful: repair or replace the device

If your DVD drive is still not recognized, all that remains is to disconnect it and repair it. But first of all, in the case of old laptop DVD drives that are “rigidly” mounted into the case, repairs will rarely be justified.

Another solution to the problem is to purchase an inexpensive external DVD drive.

Photo: manufacturing companies, CHIP.de