Encryption administrator. Prohibited by the administrator, encryption policy, or credential store. Here's how to remove the pattern

22.08.2020 Hard disks

Often, users of mobile gadgets running on the Android OS are faced with the problem of disabling the screen lock. Installed graphic key, password or PIN code, but the owner of the device wants the protection to be removed with a simple movement of a finger, or the screen is not blocked at all. Trying to simply go to the menu and remove restrictions, the user sees that he cannot access the necessary options, since the necessary lines are inactive. This error has a fairly simple solution, and now I will tell you what needs to be done to remove restrictions if these actions are prohibited by the administrator, encryption policy, or credential store.

Settings menu with error message "Prohibited by administrator, encryption policy, or credential storage service"

Why does the administrator ban error occur?

In addition to the fact that mobile gadgets Android platform have built-in programs that ensure data security, many users install additional security measures and, without knowing it, run an administration or encryption policy. As a result, the owner of the device turns on such protection that he himself does not have access to certain settings of the tablet or phone.

Also, the error message “Forbidden by the administrator, encryption policy, or credential store” may pop up when installing any useful software, which has a certificate that changes the settings of the mobile device. In this case, the application requests permission to activate the device administrator, and if the user confirms the action, after installation is complete, a message pops up stating that the administrator has been activated.

Administrator activated

The third reason is corporate security policy. That is, if using your device you access information from your employing organization, and your email account is remotely connected to the company network, the error may be caused by the actions of IT specialists. In this case, before solving the problem, you should contact them and together try to eliminate the “Forbidden by the administrator, encryption policy, or credential store” error.

How to fix the “Forbidden by your administrator, encryption policy, or credential store” error

If the problem occurs after installing an application that provides additional protection device, then if this program is not needed, it must be removed. If you do not want to delete the application, you can disable the administrator so that no one can control the phone third party programs. To do this, in the gadget settings you need to go to the security menu and go to the “Device Administrators” item.


Device Administrators

If there are any programs in this menu, especially ones that are unknown to you, you need to click on their name. If a message pops up stating that the administrator is activated and allows the application to lock the screen, this means that these rights must be removed from this program - uncheck the box or move the button. If necessary, you can go back to this menu and again give the application the right to block the screen.


Programs located in the "Device Administrators" menu

The next step is to clear the device certificates that do not allow you to reduce the security level of the device. Required item located at the very bottom of the “Device Administration” menu. Depending on the gadget, it is called “Clear credentials” or “Clear certificates.” In both cases, the same action is assumed - deleting all certificates. Select it and confirm the action.

Cleaning up certificates

If you are afraid that you will lose personal data in the process of deleting certificates, create them backup copy. Important files you can send them to the cloud, and then download them again to your phone. Nothing bad will happen to the device itself. A big advantage of the Android OS is synchronization with Google account. In this case, all contacts are stored on the cloud by default. If in doubt, check the synchronization. To do this, in the settings, go to the “Accounts” or “ Accounts” and click on Google. There you will see all the necessary information.

Google account

For normal operation, restart your smartphone or tablet, go to the security menu again and check whether the lines that previously contained the error message “Forbidden by the administrator, encryption policy, or credential storage” have become active. If yes, then feel free to disable the screen lock or activate simple finger unlocking.

This method should give the desired result - unlock inactive fields. If this does not happen, then the last option is to reset to factory settings. Before performing these steps, save important information: personal photos, videos, files necessary for work, since all data will be lost when resetting.

By default, any smartphone or tablet, after pressing its power button, prompts you to swipe across the screen. Only after this you will be taken to the desktop. This is done to prevent the device from performing any actions on its own while in your pocket. Google Company does everything to make the lock screen as convenient as possible. But sometimes people still wonder how to disable the screen lock on Android. This can be done very simply.

But first, a little theory. If you disable screen lock completely, it may cause some problems. It’s not without reason that Google increases the functionality of the screen, allowing you to go directly from it to taking photos, making calls, and sometimes some other functions. If you don't like it traditional look unlocking the device, then why not try another?

At the time of writing, the following types of screen locks were standard for Android:

  • Swipe across the screen- the same traditional unlocking method.
  • Entering a PIN code- a very old method that is quite secure. The simplest selection of a PIN code does not work here, since after several unsuccessful attempts a timer appears - a new entry will be available only after it has expired.
  • Graphic key- ideal for those who remember visual information better than a set of numbers.
  • Fingerprint- most reliable way protect the information contained on your smartphone. It's almost impossible to outwit.
  • Iris- its scanning has been implemented in the Galaxy S8 and S8+. In the future, this unlocking method will be implemented in other flagship devices.
  • Entering your password- the longest unlocking method. A password differs from a PIN code in that it can contain letters and other symbols.

IN Google Play You can find many other lock screens. They may use other methods - for example, solving a math problem. But this is more of an indulgence than a real improvement of the existing system.

Removing the lock screen

If you want to remove the lock screen, you will have to dig into the settings. However, there is no need to be afraid. If you follow our instructions, the whole process will only take you a couple of minutes:

Step 1. In settings select " Passwords and security" and then go to the " Password».


Step 2. Enter your current password (even if you have a fingerprint login selected) to confirm that you are the owner of the device. Click on the button Disabling protection" and in the window that appears, select " OK».


After this, the protection will be disabled and all saved fingerprints will be deleted. On older devices the procedure will be slightly different:

Step 1. Go to " Settings».

Step 2. Go to the section " Safety" Some devices skip this step.

Step 3. Select " Screen lock».

Step 4. Here click " No" or " Absent».

This way you can disable the pattern or remove any other types of screen lock. However, do not forget that the system may require you to enter a password or PIN code, if one has been set. This was done for security purposes - what if you now have someone else’s smartphone in your hands? Therefore, it will not be possible to remove the password from the lock screen without entering it.

What to do if the pattern key or password is forgotten?

Everything is much more complicated if you have forgotten your password, PIN code or pattern. In this case, you won’t even get to the settings section. Fortunately, the problem can be resolved on some devices. After several unsuccessful attempts to enter the key, a graphical screen lock may offer to get to the desktop in a different way - by entering data from your .

If Internet access is disabled on your smartphone, then you will have to use Recovery mode. User files from the phone will be deleted, as will all settings. At the same time, the screen lock will be eliminated - it will return to its previous appearance when you need to swipe your finger across the display.

A notification with the text “Forbidden by the administrator, encryption policy, or data storage” most often appears on Android (ASUS, Honor, Lenovo, Huawei) when the user intends to remove the security PIN, graph. key to perform accelerated unlocking without unnecessary movements.

But the system does not give up its position so easily and does not allow changes to be made, citing certain prohibitions. In fact, the situation is quite typical, there is a simple way out of it. Now let's take a closer look!

Prohibited/disabled by administrator - how to remove protection, disable Android screen lock

Android OS tries to protect us from the negative consequences associated with providing unfettered access to the device. Moreover, sometimes third party applications(optimizers, antiviruses) can receive admin privileges and create obstacles to making changes.

You can actually check and fix it in a matter of seconds:

  • There is a section related to security or privacy in the settings. The names may differ on different firmwares. We will show the example of Android 7 with the MIUI shell:


  • Go to the “Device Administrators” tab:

  • We look through the list and deactivate unnecessary elements created third party programs. Usually, by default, only the “Find...” line is present:


The problem should now be resolved. But suddenly the method did not work - so we move on to the second chapter of our instructions.

What to do if it is prohibited by the credential store?

In the privacy settings, scroll down and you will see the operation - “Remove all certificates”:

After confirmation and a short wait, try removing the pattern/PIN again. The ban message will disappear.

But in some cases it is additionally worth disabling encryption (if it is active). This is done in the same window:


Let us emphasize once again that in different versions Android section names may vary. If you can’t find it using our instructions, use the search parameters or Google:

Nothing helps!

Unfortunately, sometimes the situation gets out of control. The listed methods are effective in 99.9% of cases. But there is a possibility that you will have to do full reset to factory settings.

You will find the “Restore/Reset” tab; inside there is an option to clear all data on the phone (copy it first important documents, photo to computer/external drive):


We figured out what the message “Forbidden by the administrator, encryption policy, or data storage” means after trying to disable the smartphone’s security algorithms. We really hope that the management really helped achieve the desired result.

How to disable blocking Android screen almost instantly, we’ll teach you! Initially, locking the phone screen on Android was designed to protect the phone from accidental touches, actions, activation of the display and thereby save battery power, and unpleasant situations. If the screen lock interferes with your interaction with your phone, you can remove it, and today we will tell you how to do this.

Locking the screen on smartphones allows you to minimize the likelihood of unauthorized access to information stored on it. If it is installed, then no one except the owner of the device and the people to whom he entrusted the password or graphic key for it will be able to use the phone (except for sending emergency calls). This allows you to avoid data compromise, for example, as a result of a lost or stolen smartphone.

Some people, for a number of reasons, do not install appropriate protection on their phone. But even without it, the lock screen can be useful. First, it prevents random actions from being performed. For example, if the unlock key is accidentally pressed in your jeans pocket, no applications will launch because the lock screen will interfere with this.

Notifications and other information (such as time) are also displayed on the corresponding screen. This allows you to quickly see who called, who wrote and where they liked/reposted, while the owner of the phone did not directly use the device.

For some reason, a person may need to remove the screen lock (however, this is not recommended). The answer to the question of how to remove screen lock on Android is very simple. To do this, you need to find the icon with gears either in the menu, or on the main screen, or on the curtain and click on it. The settings menu will open, and there you will need to perform the following series of actions:

  1. find the “Security” item and tap on it;
  2. tap on “Screen lock”;
  3. enter a password or pattern key to unlock the device;
  4. if it was entered correctly, a list will be displayed where you should click on “No”.

After all of the above steps have been completed, the lock will be removed, and the phone will be unlocked immediately by pressing the corresponding key.

In some Samsung devices There may be other names of items, so you should briefly consider separately the question of how to remove the screen lock on a Samsung. To do this, in the settings menu you need to find the “Lock screen and protection” item and tap on it. There should be an item in the submenu called “Other Security Settings”. Once you open it, you will need to follow the same steps as when removing the lock screen on smartphones of other brands.

In some Android versions, and some device models do not have the ability to remove the clock widget from the lock screen. To prevent it from being displayed, you will need to install a third-party lockscreen.

If the system has the corresponding capability, it can be configured in the settings menu: “Display” -> “Home Screen” -> “Change”. After tapping on the last item, a list will open where you will need to uncheck the “Clock” checkbox.

To remove the password, you need to go to “Screen Lock”, select “Password”, enter it and confirm the action. After this, you will be able to log in without having to enter a secret code.

How to set a screen lock on Android

To install a lock screen, you must perform the same steps as when removing it (see above), but instead of “No” in the corresponding item, you should select the unlocking method of interest (for example, a pattern), and then install protection.

How can you unlock the screen on Android?

Basic unlocking methods:

  1. swap left or right after pressing the unlock key;
  2. entering a password;
  3. entering a graphic key.

Many modern smartphones have a fingerprint sensor. If it is present, then unlocking is also possible using a fingerprint.
Some devices, in turn, can be unlocked as a result of a retinal scan. In particular, this feature is provided in expensive Samsung models.

The most common question people ask is how to remove screen lock when they are unable to remove it by following the steps listed above. If this happens, it is most likely because there are certificates installed in the system that prohibit this.

To still remove the lock, you need to go to the “Security” section, and there select “Clear credentials”, and then confirm the corresponding intention. When this is done, you can try to remove the blocking using the above method.

What to do if removing the screen lock on Android is prohibited by the administrator

In this case, you need to perform “Clear credentials” (how to do this, see the paragraph above).
If the phone is a corporate phone, you should consult with the company's IT specialist before performing the appropriate actions.

TOP 5 screen lock apps

Some may not like it appearance standard lockscreen, and some may lack its capabilities. But, fortunately, you can install a third-party corresponding application on Android. There are many of them, here are just a few of the most popular:

  • Picturesque Lock Screen(developed by Microsoft employees, has many widgets);
  • LokLok (lockscreen messenger - you can use it to communicate with friends);
  • Corgi (lockscreen for those who use the Feedly aggregator and don’t want to miss the news);
  • MixLocker (lock screen with a huge selection of themes);
  • dodol locker (just a beautiful lockscreen).

It’s better to still use lockscreen and not turn it off. This will avoid a number of troubles. And to make the unlocking process useful and enjoyable, you can install the most interesting third-party lock screen.

More and more users of the most common operating system For mobile devices wondering how to disable the pattern on Android. The topic is simple, but for some it causes certain difficulties. We'll tell you why you need a graphic key, how to turn it on and off in the settings, and what to do if you forgot your “glyph”. A glyph is a combination of gestures, a kind of key when locking the screen.

What is a graphic key and what is it for?

The graphic key itself is a type of password, only not in alphabetic or numerical form, but in the form of a figure, user-specified: square, triangle, crosses. The most secretive users place complex and intricate figures.

In order to install a pattern, you need to pull the curtain down, go to “Settings”, “Security” section, “Screen lock” item. By default, the lock type is set to “Slider” - pull your finger over a certain area and the lock opens - the screen is locked. On modern firmware there are:

  • “Voice passwords” – unlocking voice message, team.
  • “Face control” – entry using a photo from front camera devices.
  • “PIN code” is a digital type of smartphone protection.
  • “Password” – you can enter both letters and numbers.
  • Fingerprint login

We select a graphic key - draw a figure containing at least four points and repeat again to check. Done, the graphic key is installed. You can also disable the “Show key” option - this way, when unlocking, there will be no “trace” of your finger and your password will be hidden from prying eyes. That's it, the protection is installed.

How to disable pattern lock in settings

Conclusion

If the methods written above did not help you, all you have to do is “Reset” your phone. This is a radical way, so do not forget to save your contacts, photos and personal data. Applications can be saved in the “ Backup”.
Otherwise, I hope you figured out the problem how to disable pattern lock on Android in settings.
Ask your questions in the comments and tell us which method helped you.