Telecom operators are among the companies improving services for their customers. Users of Belarusian Beltelcom services, after authorization in their personal account, can access the services remotely. There is no need to visit offices and wait in lines.

Using the service Personal Area At Beltelecom, you can get acquainted with information about current or newly launched tariff plans at any time of the day, and change them to more convenient and profitable ones. The client can generate detailed account details, track all transactions, including unauthorized ones, and activate the promised payment.

Beltelecom user personal account

When concluding an agreement for the use of telecommunication services, the operator’s representative provides details for access to the personal section of the site. The presence of the login and password specified in the order form confirms that the subscriber is connected to the IMS platform. Accordingly, the absence of details for access to the user’s Beltelecom personal account means the lack of technical connectivity.

How to log into your Beltelecom personal account

If you don’t know how to log into your Beltelecom personal account, first you need to try looking for a link on the Internet. A link to the service address is provided on the company’s official website. The login window is all that awaits the user after going to the login page. If you still can’t log in even though you have the details, you need to call the operator.

The manager of the communication service provider will tell you how to log into your Beltelecom personal account and eliminate the most common user errors. Use of the service is completely free of charge.

Beltelecom personal account of BuyFly user

Managing your services is easy and convenient using a special service from the Beltelecom operator. Those users who spend a lot of time online are offered a whole line of tariff plans, united by the common byfly brand.

To log into the Beltelecom personal account of a BuyFly user, you need to obtain authorization data. And they are issued at the company office. Through your personal account you can view statistics on the use of the Internet connection service, as well as fill out a request for change tariff plan. Plans are designed for a wide range of users, depending on the time spent online (homebody, comfort, record).

Beltelecom personal account login - Wi-fi card

Access cards wireless network The Internet is a bit like prepaid phone cards. There are two types. Some can only be used within the time rating indicated on them. The second category of cards can be replenished.

The Beltelecom personal account login service will help you see the remaining available time for being on the Internet - wifi card. To log in to the service, you will need information such as login and password. You can go to the account address from the official website of the telecommunication service provider. The login form is simple - a pair of login and a password issued by the operator.

User account (for byfly, ZALA and telephone services based on the IMS* platform)

For even greater customer convenience, Beltelecom has unified its services. Now the user account (for byfly, ZALA and telephone communication based on the IMS platform*) is uniform for all types of services provided by the telecommunication operator.

You can become a Beltecom client without visiting the office. Currently, a service has been launched according to which you can purchase Internet cards by creating a request via SMS messages. For all operators cellular communications commands for the request are given in the corresponding section. You can increase the balance of a top-up card through the personal account service.

Beltelecom mobile application

The mobile application from Beltelecom appeared only in September 2017, so it has not yet been fully tested. The beta version is currently being tested, and in the future the provider plans to increase the number available functions and correct current shortcomings. You can download the application from Google Play, it is designed only to work on Andorid.

Among the application features:

Online account replenishment;

Balance check;

Service management (connection and disconnection);

Change of tariff plan.

Also in the subscriber profile in mobile version there will be a tab with news from Beltelecom about improvements in work or changes in tariffs. Subscribers evaluate the current mobile app quite high. Although there are some bad reviews in the market rating, the average rating is 4.5-4.7 points.

Managing services through your Beltelecom personal account

Your personal account has several tabs by section:

State of an account;

Tariffs and services;

• Statistics;

  Ordering new services.

In the “Account Status” tab you can see how much money is on your balance at the moment. This is also where information about previous payments is located, so you can view the details of income and expenses for Beltelecom services. The balance cannot be negative, since access to the Internet is closed as soon as funds run out.

In the “Tariffs and Services” tab, you can view information on the current tariff, as well as others that are available for connection. The subscriber can independently analyze the current offers and apply for a change in conditions. To connect conditions, you need to check the box next to the one you want to use.

Payment through your personal account

You can pay for Beltelecom services using:

Express cards. They are sold in service centers Beltelecom and come in different denominations from 2 to 10 rubles. On the back of the office there is a field with a protective layer that must be erased to view the code. It must be entered in the free field in the “Express card activation” section.

Promised payment. The promised payment is a promissory note to pay for services in the near future. Activation of the promised payment also occurs in the “Payments” section. In the empty column you need to write the desired amount to receive. The maximum amount for replenishment will be indicated next to it.

Funds are credited instantly. Information about the replenishment will be displayed in the “Account Status” section.

Customer support through your personal account

Customer support is currently only available from full version site, the ability to create a chat for the mobile version is in development. However, even the full version of the site provides quite few opportunities for feedback. You can fill out the feedback form for individuals or legal entities. Links to the form are located on the main page of the official Beltelecom website. There are several tabs in the lower left corner of the page, including “Electronic appeals”. Here are the rules for writing questions and links to forms.

Attention! All issues are considered in order of priority, so if you need an urgent solution, it is better to contact hotline by number 123. You can also send a request to technical support at social media, where the provider is represented: VKontakte, Twitter, Instagram, Facebook, Odnoklassniki.

How to delete your Beltelecom personal account?

There is no information about the possibility of deleting a profile yourself. For this issue, you can contact the hotline technical support or write in the feedback form. Since the personal account is actually created by the provider. Only he has the ability to remove it.

Security and privacy rules

To protect consumer rights, Beltelecom ensures in every way the confidentiality of information collected for correct operation personal account on your computer and mobile device. In accordance with the laws of the Republic of Belarus, this data cannot be disclosed to third parties except in cases where this data is necessary to provide in court. There are several other points at which data may be disclosed. All legal information about methods and rules for ensuring protection is contained in “ legal information» in the “Subscriber Service” tab.

Tested on firmware version v2.05(AAGN.5)C2. Also, these instructions may be suitable for other routers. Briefly:

1. enter the correct authorization data;
2. enter the correct IMS data and do not forget to specify the outgoing proxy server;
3. register the route to the proxy server.

Let's start setting up. Before doing everything manually, try setting up IP telephony through the wizard quick settings, which opens when you first start the modem or when resetting to factory settings. To do this you need:

1. check the box “I am connected to an IP telephony operator”;
2. in the list of operators, select “Other”;
3. in the “SIP Registration Server”, “SIP Domain” and “Realm” fields enter “ ims.beltel.by", leave the ports unchanged ( 5060 ), select a proxy according to the appendix at the end of the article;
4. in the SIP ID field, enter your phone number in the format “ +375(area code)(number)» ( ATTENTION! without prefix ims.beltel.by)
5. in the password field enter " password for services“, specified in the contract for the IMS telephony service. This password most likely differs from the password to enter your personal account. This data should be enough to connect. If the setup wizard told you that the connection failed, proceed to the next step.

If automatic setting for one reason or another it was not successful, we will do everything manually.

1. In the “Internet” menu, “ADSL” tab, click the “Add virtual channel” button: In the menu that opens, enter the following data:
   
2. In the “Phone” menu -> “Line 1/2 (depending on which port you connected the telephone wire to)” enter the following data:
   Please note that the data entered in the “SIP ID/Username” and “Name” fields is different! At the very bottom of the page, click the “Apply” button.
3. In the “SIP” tab, enter the following data:
   Pay attention to the “RTP port range” field. In the same tab, just below, check the “Use outgoing proxy server” checkbox and enter the address of the outgoing proxy server specified in the application at the end of the article.
   Please note that the outgoing proxy and SIP proxy address are different! In the same tab, even lower, enter the following parameters:
   In the “Select Interface” menu, select the connection you created in step 2. Click the “Apply” button.
4. In the “FXS” tab in the “Caller ID Message Format” menu, select “ uk-dtmf«:
   Click the "Apply" button.
5. In the “Internet” menu, “Advanced” tab, click the “Add route” button:
   In the menu that opens, enter the following data:
   In the “Destination network address” field, enter the Proxy server address, where instead of last digits will be zero. For example: " 10.136.0.00″. In the "Interface" menu, select the connection created in step 2. NECESSARILY Check the “Add automatically” checkbox. Click “Apply”.

After all these manipulations, the telephone connection should work, and the “System Monitor” tab will look like this:

Clients of the leading Belarusian operator RUE Beltelcom have access to a modern self-service service that allows them to manage services without leaving home. Beltelecom personal user account is provided to byfly, Zala and telephone subscribers based on the IMS platform.

Access to the service is provided through the website issa.beltelecom.by. Your personal account is also available on official portals byfly and ZALA. They automatically redirect the user to the desired address.

For example, users interactive television can go to the website of the Internet provider byfly. The zala user's personal account will open when entering the login and password from this resource.

Beltelecom user account

The subscriber receives data to access this service from the operator’s representative. They are contained in the contract for the use of services and confirm the availability of connection to the IMS platform. If such data is not specified, then access to the service is unavailable due to the lack of technical connectivity.

Some users do not know how to log into their personal account. To do this, just type the following request in any search engine(for example, Google or Yandex): “Beltelecom by personal account login.” Usually the first line in the search results is the site you are looking for.

To authorize, you must enter your login and password. These data are indicated in the lines of the contract of the same name. Only the login must be entered without the +375 prefix and without the @ims.beltel.by suffix. Then press the “Login” button and the authorization process will be completed.

If you encounter any problems, for example, a login error, you should call support. The operator will find out the cause of the problem and help resolve it.

Available service

A Beltelecom subscriber who has logged into the user account can check the Internet balance or, for example, place an order for connecting new services. For getting necessary information you should open the tab of the same name. There are five of them in total:

• State of an account;
• Tariffs and services;
• Payments;
• Statistics;
• Ordering new services.

The first tab displays information about the current account status. As soon as the funds run out, access to the service is blocked.

The next section contains information about the current tariff plan - its cost, connection date and available actions. If you look a little lower, you can see other tariffs and services available for order. The client gets the opportunity to independently evaluate the benefits of the proposals presented and, if necessary, change the terms of service. To connect the service, just click the “Add” button, and to change the tariff plan, click the “Change tariff” button.

The “Payments” section provides information about the latest funds credited to the subscriber’s account over the last 90 days, and also allows you to make financial transactions:

In the “Statistics” section, the subscriber can receive data on the volume of services consumed or order details of connections, which will be sent to the specified email address.

The last tab provides the subscriber with the opportunity to leave a connection request new service(for example, “Smart Zala”). This opportunity frees clients from the need to visit the company’s office and provides them with the proper level of comfort.

byfly user's personal account

There are two ways to connect to byfly services:

• At the casing centers of RUE "Beltelecom" upon presentation of a passport;
• Online on the company's official website.

After connecting to the service, subscribers receive access to their personal account

Byfly login to your personal account

Internet subscribers have access to the byfly user account. Login is carried out by entering your login and password in the appropriate fields. This data is indicated in the relevant lines of the service agreement:

• Login – written in the “User name (login)” line. But you only need to enter the numbers specified before the suffix @beltel.by;
• Password – indicated in the “Initial password (password)” column.

After this, you need to click the “Login” button. The website Issa.beltelecom always prompts you what data should be entered.

Available service

Having opened the buyfly website - home page, the subscriber can access the user’s personal account. Once logged in, he gets access to the following features:

• Monitor the account status;
• Change tariff plans;
• Use the promised payment;
• Add or remove additional services;
• Track statistics;
• Check internet speed byfly;
• Activate your express payment card;
• Change password;

The site interface is intuitive and does not cause difficulties for most users.

Zala.by user's personal account

All interactive television subscribers can access their personal account through the website zala.by.

Login to the user account www.zala.by

You can log into the service in much the same way as you can log into the buyfly subscriber account. To gain access, the following data from the service agreement is used:

• Login – indicated in the line of the contract with the same name;
• Password – in the “Initial password (password or password on your personal account)” field.

Then you should click on the “Login” button.

Available service

The zala user's personal account allows you to check your balance, connect additional packages services, change the tariff and find out detailed statistics on operations. These features significantly increase the usability of interactive television. In addition, subscribers of the hall can replenish the balance through the user’s personal account using the promised payment or an express payment card. This service will come in the event of an unexpected depletion of funds on your balance. Although such situations occur extremely rarely, since the clients of the Hall can control Current state accounts through your personal account.

The user's personal account is a modern and convenient service that saves time and improves the quality of customer service. RUE Beltelcom periodically carries out updates that make using the service even more comfortable.