While using WhatsApp, you probably encounter some difficulties. For example, many users do not know how to send a media file from their phone, how to recover a message (or how to delete it), how to create a group, how to blacklist a contact, and much more. We hasten to please you that the WhatsApp support service is very competent and ready to answer any question, even the most difficult one.

How to contact WhatsApp support?

You must specify:

• Telephone
• Describe the problem
• You can attach screenshots

2nd way - via phone:

• First you need to go to settings.
• Now you need to select “Help” from the list.

• The FAQ item will allow you to go to the technical support site directly from your phone, and for this you will need to select a convenient browser. On the developer's Internet portal you can find the answer to your question. There is a lot of useful and relevant information on the WhatsApp website - you need not to be lazy and try to find a solution without attracting additional funds.

• If the problem is not resolved, you will have to contact Whatsapp support directly. “Contact us” tab. As you can see, here you even have the opportunity not only to ask a question, but also to attach a screenshot.

Whatsapp support team is constantly working and they are ready to help all clients of the messenger.

The messenger is constantly being improved, errors and bugs are corrected. Regular updates improve the performance of the program and make communication more comfortable. But users still encounter minor glitches. However, don’t worry, the WhatsApp support service will help you solve the problem.

Methods of contacting technical support

Determine the cause incorrect operation messenger is not always easy. Therefore, to contact technical support, the user must accurately describe the problem and the situation in which it occurred. A screenshot wouldn't hurt either. Taking a screenshot will help speed up the resolution of the problem.

Contact technical support possible using Email or through mobile app. All requests are processed quickly, but the speed at which the problem is resolved depends on the amount of information provided.

Contact via email

The easiest way is to contact us via email. The user needs to send an email to [email protected]. The letter must indicate:

• User's full name.
• Mobile number linked to the current account.
• Problem. The “symptoms” of the problem should be described in detail.

Note: It is advisable to add a screenshot to the letter. Taking a snapshot of the error will help speed up the resolution of the problem.

The messenger's technical support service is competent and user-friendly. Employees are ready to answer any questions about the operation of the application and solve any problems the user may have.

Contact via smartphone

A user of the popular messenger can ask for help directly from his smartphone. To do this you only need:

The user will see a window in which they need to describe the problem and add screenshots.

FAQ section

WhatsApp technical support is not the only way to solve the problem. The user can try to independently understand the causes and solutions to the problem.

To troubleshoot the problem yourself you need to:

The program will offer to open a window in the browser. On the site, the user will find answers and ways to solve the most common errors, recommendations for working with the messenger, and much more.

Articles and Lifehacks

The popular messenger has become so firmly entrenched in our lives that many simply cannot imagine life without it.

Of course, except for those who are sure that Viber is still better, or who prefer the old, not very good, but still relevant Skype.

Therefore, there is often a desire to install it everywhere, right up to washing machine and a smart vacuum cleaner so you can always chat.

Jokes aside, but which ones support WhatsApp today?

iOS

In 2017 support iOS versions older than the seventh was discontinued. “Seven,” according to the promise of the service administration, will be supported until 2020, but you cannot create new accounts on it.

The current minimum version at the time of writing, which has full functionality, is iOS 8.

Android

Also in 2017, the service stopped supporting Android versions up to 2.2 inclusive. The build, which can be used under limited conditions until 2020, is 2.3.7.

Moreover, on the official website of the messenger it is stipulated that tablets are not supported. The oldest version for which it is guaranteed full functionality, at the time of writing is Android 4.0.

Windows Phone

This operating system itself has become exotic, supplanted by the combined pressure of the “snarly people” and the “green bucket”.

Accustomed to the dubious laurels of a monopolist on desktops and laptops, it shamefully lost to competitors and stopped even releasing new builds for smartphones.

So the cessation of its support up to version 7 did not surprise anyone. The minimum OS today on which WhatsApp can be installed, according to the official resource, is Windows Phone 8.1.

Other operating systems

2017 turned out to be a dark year for many relics: WhatsApp developers dumped the “ballast” in the form of Blackberry OS, Symbian and Nokia S40.

However, the latter is still available for limited use without the possibility of creating a new account and guaranteed operation of all functions. But from January 1, 2019, this will no longer happen.

In addition to the above rarities, the official website specifies support for JiloPhone smartphones, which few people in Russia have heard of.

And no wonder - they are intended exclusively for the Indian market; it is impossible to purchase and use them outside India.

Another antique that WhatsApp is rumored to run on is the Tizen operating system, a not-so-successful brainchild of Samsung that still hasn’t died.

The companies' plans did not include the release of smartphones on this OS, at least in 2018-2019, although their representatives assured that perhaps someday in the bright future...

Be that as it may, there was not even any mention of this platform on the official website.

Desktops

You can use the messenger not only on mobile devices. Currently supported Microsoft versions Windows 8 (32 and 64 bit versions) and MacOS X starting from 10.9.

Finally

Here, in fact, is all the comprehensive information on this issue: no java tubes, no Linux, bada, MeGo, LiMa and other miracle OSs that should certainly supplant Windows and Android, and only the evil machinations of competitors prevented them from doing this.

But, honestly, how much hardware is left on Android older than version 4?

And the Windows Phone fleet, according to statistics, among all users mobile internet is less than a percent!

The company's policy is absolutely logical - why create and support assemblies for those who are already guaranteed to be relegated to the dustbin of history?

Feb 28, 2016 03:01

There may be some difficulties when using the WhatsApp messenger. Some users cannot send a message, others have problems creating a group, etc. In such situations, the application support service, which is quite competent, can come to the rescue. There are several ways to contact specialists.

Contacting TP

Among the most simple ways The following can be noted:

After this, a window will open in which you need to describe the problem in detail. In addition, there is an option to attach a screenshot. The WhatsApp support service works constantly, and it is designed to help novice users understand the program.

Via browser

If with mobile device If it is impossible to log into the messenger, then you need to open the official web page of the program in the browser installed on your PC. Just follow the link https://www.whatsapp.com/contact/?subject=messenger. Select your device, then the email address for communication will be displayed.

If you wish, you can contact the administration via official groups applications in in social networks. To do this, you only need to click on the appropriate links located below the line offering assistance from support staff.

The website, opened on a desktop, also contains an FAQ tab. But the main information on it reveals popular questions about the web version of the application. Moreover, here you can find options for devices with different operating systems.

The messenger support service is efficient and competent. When you contact her, you don’t have to worry about resolving the issue. The only condition that must be observed is to state the essence of your problem in as much detail and competently as possible.

Whatsapp is one of the popular instant messengers that appeared in 2009. Mainly used on mobile and other platforms that support video and voice communication. The main competitors are Skype, as well as Viber and the increasingly popular telegram

Non-supporting platforms

The well-known WhatsApp messenger is not 100% cross-platform, as the developers declare. For example, this application will not work on a desktop PC (namely the application), laptop, or tablet.

Moreover, information on the application's website states that the development of a version of the application for similar platforms is not expected in the present or near future.

How to determine if your device supports WhatsApp

The easiest way to check whether your device supports this application is to go to the WhatsApp website and try to download and install the program on your device. You will be automatically redirected to the page where you can download WhatsApp.

If you are an Android owner, this is the page Google Play. Then you will find in the description WhatsApp programs information that your device is not supported.

If you don’t find such information, then you can start using free SMS, chats, and information exchange.

If you have a stationary PC and want to use the WhatsApp messenger on it, then the chances of this are greater than with tablets.

What is the reason

Many people who want to use this application have questions: why WhatsApp is not supported on the tablet, is it possible to bypass this problem.

One of the reasons why whatsapp is not supported on your android device, is associated with optimizing the application for interaction with the network. Therefore, you will not be able to install WhatsApp from Google Play on your tablet, which only uses a connection such as Wi-Fi and does not support GSM.

In such a situation, you can download installation file WhatsApp from the developers website and install the application manually.

How to connect

In many ways, the reason why WhatsApp is not supported on some devices lies in the restrictions that the developers have imposed. But there are ways to get around them. Is it possible to run WhatsApp on other devices?

On Android OS with file manager

To install instant messengers and games on a tablet or phone based on Android OS, you need to use Google programs Play. But the developer’s policy also provides for another installation method directly from the device.

How do we install WhatsApp if the device does not support the application? To this end, we perform the following actions:

If WhatsApp comes with a cache (an archive of data), you need to install it as indicated in the description.

The files are located in the device, so we will be able to disconnect it from the PC. The following are the steps:

If a message appears stating that installation of programs from unknown sources is blocked for security purposes, then click the “settings” function.

At the same time, we will move to the “security” department. Place a checkmark next to the “unknown sources” option.

Then click the “install” function

After installing the application, a message will appear on the monitor:

On Android OS without a file manager

Not every user has file manager. This is not the same problem as people think. To install an ARC file, you must use a browser.

The step-by-step actions are as follows:

In this case, when you click on the file, a download is made. You need to click on the curtain, and then click on the file again.

Some nuances

They concern several devices, the installation of WhatsApp on which is somewhat individual. Among them are Nokia H8, Lenovo tablet and Samsung.

For Nokia

If Nokia H9 is an exclusive model powered by MeeGo. However, the WhatsApp developers did not create a version that was supported on this model. But you can install instant messenger on Nokia H8.

For this:

• find a site that offers installation of WhatsApp for Nokia H8;
• connect the phone with a USB cable to the PC;
• transfer the downloaded file to your phone using third-party platforms;
• disconnect the PC and mobile phone;
• install app.

Lenovo tablet and Samsung

When installing WhatsApp on a Lenovo tablet, a number of nuances also arise. Due to the fact that you will not be allowed to download the messenger through Google Play, the download method will remain apk file from some site. Let's look at how to install WhatsApp on samsung tablet and Lenovo. The algorithm of actions is similar.