If problems arise with a wet gadget, do not connect it to the mains and stop pressing the buttons. as soon as possible and only then follow the advice in this article.

If you are sure that the inside of the smartphone is dry, feel free to continue.

1. Force restart your device

Your phone may be turned on but just frozen. In this case, the screen may be dark and not respond to any actions. So first try restarting your device using the hardware keys.

How to Force Restart iPhone

On iPhone SE, iPhone 6s, iPhone 6s Plus, and older models, hold the Home key and the top (or side) button for 10 seconds or more until the Apple logo appears.

On an iPhone 7 or iPhone 7 Plus, hold down the Side key and the Volume Down button for 10 seconds or more until you see the Apple logo.

On an iPhone 8 or iPhone 8 Plus, hold and immediately release the volume up key and then the volume down key. After that, press and hold the Side button until the Apple logo appears.

How to force restart your Android smartphone

Press the Power button and Volume Down key at the same time and hold them for 10-15 seconds. If successful, the device will reboot automatically or display a menu on the screen in which you will need to select the restart command.

Some Android smartphones can reboot using other buttons. If the device does not respond, search the Internet for a key combination to restart your particular model.

2. Take out the battery and put it back

If your phone has a removable battery, remove the cover and remove the battery from the device. Wait at least 30 seconds and put the battery back. Then try to turn on the phone in the usual way - using the power button.

3. Put your phone on charge

Connect your phone to a power outlet using the original charger. If the charging indicator does not appear on the display within an hour and you cannot turn on the device, check the integrity and cleanliness of the connector, as well as the condition of the power cable and adapter. If possible, try different outlets, replace the cable and/or adapter.

4. Reset the device to factory settings

If after trying to turn on the screen the screen lights up, but the device does not boot properly, try restoring the factory settings using the hardware buttons.

During a system reset, you may lose personal data that was not synchronized with the server. Don't do this if you're afraid of erasing important information.

How to restore original settings on iPhone

Connect your phone to your computer using a cable and launch iTunes. Then force restart your iPhone (see step 1). When you see the Apple logo, continue to hold the buttons until recovery mode appears on the smartphone screen.

After this, a window with further instructions. Click "Update" and follow the system prompts.

iTunes will download the necessary software for your phone. If this process takes more than 15 minutes, the iPhone may exit recovery mode. In this case, press the buttons again forced restart and hold them until the device returns to this mode.

If the update works, the phone can turn on without resetting the system. If not, then in the iTunes window, click "Restore" to restore the factory settings.

How to restore original settings on an Android smartphone

Make sure your smartphone is turned off and try the following combinations to reset:

• Volume up key + power button;
• Volume down key + power button;
• Volume down key + Volume up key + Power button;
• Volume Down key + Power button + Home key.

You need to press all the keys at the same time and hold them for about 10–15 seconds. After this, it will appear on the screen special menu, in which you should select the Recovery item, and then the Wipe data / factory reset command. If you don’t see this command in Recovery mode, hold down the power button and momentarily press the volume up key.

After these steps, the smartphone should return to its original settings within a few minutes. If none of the key combinations work or you do not find the necessary commands in the service menu, look for reset instructions for your device model.

Option 1

7. Click the reboot system now item at the end to complete the reset and reboot process

8. After the phone reboots, the reset process is completed

Option 2

2. Choose Recovery and reset

4. Click on the Reset button and agree to the destruction of all personal information
5. The reset process will be completed after the phone restarts

VERTEX Impress Open factory reset

• After execution full reset all your personal applications and data that you have in internal memory phone will be lost.
• In order for the hard reset to be completed completely, the battery must be charged to about 80%.
• Videos and images for some items may not match your phone model.

Imagine the life of a modern person without mobile phone impossible. Despite the abundance of communication and communication tools, this little assistant still comes first. The phone has become like an extension of the hand, and its absence causes discomfort and uncertainty - what if someone calls or writes while the owner has lost his vigilance? Some particularly fanatical users even move around the apartment with the device - it is in the kitchen, in the bathroom, and under the pillow. One can only guess what disappointment befalls the owner if The phone turned off and won't turn on. What are the reasons for such trouble? What to do if we are talking about a brand new smartphone? There is no need to panic -

Do no harm!

Attempts to immediately disassemble the phone and check “what’s inside” can be disastrous for the fragile device. Without special knowledge, it is pointless to understand the structure of microcircuits and incomprehensible parts - at best, these attempts will not help in any way, at worst, they will lead to serious damage, the repair of which can be very expensive, or even futile. It will be most offensive if the phone stopped turning on, for example, due to the fact that the battery is completely discharged. Before taking drastic measures, you need to try to rehabilitate a disconnected phone, but to do this you need to find out a number of reasons that could cause the device to malfunction.

Battery check

Situation one: I can't turn on the phone, although quite recently it was working properly, and the battery charge level was sufficient for at least another day. The simplest explanation is that the load on the battery is too high, especially for new ones. modern smartphones. Their functionality is so diverse that it’s hard to call such a device a telephone – rather, a mini-computer. For example, always-on Wi-Fi or Bluetooth consumes too much energy - the phone is in constant search, trying to catch every network that appears or find a phone with active Bluetooth in order to immediately inform the owner about it. You just need to disable these options and use them only as needed (“What to do if your phone runs out of battery quickly” can be read at). A discharged battery causes phone turns on and off after a moment, or even does not respond at all to attempts to “revive” him. Eliminating the cause is simple - you just need to charge the phone, and after half an hour you can use it. Sometimes situations arise when the device has to be left on charge for almost a day, and only after that make a decision about contacting a specialist. The fact is that the battery life is usually no more than two to two and a half years, after which it should be replaced with a new one.

Charger

If The phone is dead and won't turn on After trying to charge it, you need to carefully inspect the charger - perhaps its wire is damaged or the contact is coming off. The problem may also lie in the socket of the phone itself, which could break or become unusable from too frequent use - most new phones have only one hole for all functions - charging, connecting to a computer, listening to music with headphones. How can I check this? A safe bet is to try to charge the battery using a universal frog battery. If the phone starts working normally after this, you can consider the cause eliminated and go to the store for a new charger.

Sometimes it happens that phone charging indicator blinking directly when trying to recharge it. That is, while the device is connected to the network, it continues to discharge. Experts explain this anomaly by severe overheating, as a result of which the battery does not receive energy. The second option is to use a “foreign” charger, especially if it is a device Low quality, the use of which can be detrimental to the phone. There are known cases when expensive smartphones failed after a short circuit in a cheap charger. After such experiments, it will not be possible to do without a hard reset or flashing the phone.

On/off button

Another reason that The phone blinks and does not turn on, may be a faulty on/off button. There may be several reasons for this. In the case where the phone is completely new and has hardly been used, the blame falls entirely on the shoulders of the manufacturer - most likely, this is a factory defect. There are two options for solving the problem: either the store will replace the phone with a working one, or - service center will implement free repair apparatus. Old push-button phones They are usually reliable and solid as a rock, but they also have problems with the buttons, and a problem with the power button will most likely result in the entire keyboard not responding. There are several explanations for this - in the case when The phone fell and won't turn on, the keyboard could move away from the impact. Very often the buttons malfunction if moisture has entered and the phone does not turn on– the influence of liquid always has a detrimental effect on any equipment. However, most often the buttons stop working due to the advanced age of the device. In any of these situations, turning to a specialist is inevitable - only he can figure out what actions need to be taken:

• Completely replace the keyboard membrane.
• Restore assembly soldering.
• Replace the keyboard controller.
• Completely clean the device and remove any trapped moisture.

Oddly enough, the most ordinary flash drive can cause the phone started to freeze. This is a memory card that is inserted into the device to increase its memory. The fact is that most often the flash card is not sold complete with the phone, and the consumer is forced to purchase it separately. It turns out that some memory cards may not be compatible with certain models of phones and smartphones. The recommendation in this case is simple - you need to buy a flash drive only in trusted stores of well-known brands. After inserting the card into the device, you can immediately check it - if phone freezes or does not see it, you can safely return the purchase. If the smartphone does not want to accept any of the proposed flash drives, most likely the problem lies with it. In this case, it is recommended to contact a service center - it is quite possible that you will have to reflash the phone, after which it will begin to function smoothly with any memory cards.

Installing updates

The situation when phone won't turn on after update, does not happen often, but it still happens sometimes, especially with new smartphones that have constant access to the Internet. The phone receives various updates, the installation of which may be unsafe for the device. Problems usually begin immediately after installing updates - the phone may turn off on its own, then turn on.

Sometimes the screen does not turn on, and if it is on, then incomprehensible inscriptions like “ Windows phone" The process of turning off/on can be continuously repeated several times, while no intervention helps stop the malfunction of the device. In this case, you can try to turn off the phone by removing the battery, then insert it back and turn it on again, and then use a reset, which differs for each model. If everything is done correctly and the failure is not very serious, the phone will reset and reboot on its own. This process may take some time, after which the device will return to its previous state and start working as before.

If installed updates seriously damaged the phone, you will most likely have to use * - only a hard reboot can restore the system to factory settings, while all information stored on the SIM card and memory card will remain intact, but system information will be completely cleared. Contacts, SMS and all programs installed on the phone will disappear. But in this case, you have to choose the lesser of two evils - returning the phone to working condition will cost much less than buying a new expensive device.

*In order to do this, you need to select the brand of your phone in the “Hard Reset” menu on the left and then find your model or use the site search (top menu).

Mechanical damage

Despite the convincing statements of manufacturers that their creations “do not burn in fire, do not drown in water and never break,” situations where phone won't turn on after falling, happen very often. A breakdown can happen at the most unexpected moment. For example, a smartphone placed in the back pocket of jeans is in danger - if it sits poorly, the owner can easily crush the screen. Repair in this case is inevitable. And the cases when The phone fell and won't turn on, the most common, service center specialists can tell you about this.

Very often there is no visible damage to the phone, but all attempts to turn it on are useless. You can try to rehabilitate the device by opening the cover and reinstalling the SIM card, flash drive and battery - perhaps the contact simply came off due to the impact. No effect? This means that the breakdown is more serious than it seemed at first. All that remains is to contact a technician who can restore the phone to its original condition. This may require flashing, but don’t be afraid - the device will function no worse, or even better, than before.

What should you do if your smartphone on the Android platform slows down, freezes, or becomes slower?

We must take into account multitasking work android. All running applications, which you run on your device, begin to close when there is insufficient RAM. In devices, especially with modest memory capacity, it is at this moment that freezes begin. A natural solution to this problem would be to regularly clear the cache and close unnecessary applications (minimizing applications in the task manager). If these measures do not lead to a positive result, then the way out of the situation will be a setting responsible for limiting the number of running applications.

Background process limit

Limiting background processes on your smartphone allows you to:

• limit the quantity running programs, which are known to cause your smartphone or tablet to drain;
• and also eliminate freezes on your devices.

You need to go to the menu "Settings", open access to the menu "For developers", then we look in this section "Background process limit".

Multitasking was invented so that any application that is launched once and launched repeatedly starts faster, because it (the application), thanks to multitasking, is in a minimized state, as a result you do not have to wait a lot of time for subsequent launches. Function "Background process limit" limits the number of running programs. With its help you can:

• or turn it off altogether background mode;
• or impose restrictions on the number of running applications.

Settings

Let's look in more detail at how to limit the number of programs that can be launched on your smartphone. Let's go to "Settings"→ open access to the menu "For developers" look for the item at the very bottom "Applications" and it has a sub-item → "Background process limit" there and select the configuration configuration you need.

This setting will be especially convenient for devices that have a small amount of RAM.

All freezes that are associated with applications that use the Internet often freeze due to a poor network connection and have nothing to do with the device itself. Inflated ping (slow response to action), which occurs due to the fault of providers, creates a lot of problems. These problems cause freezing of any device or its built-in functions that use the Internet. The reason here is in the provider.

If your smartphone has a relatively small amount of memory, then it is better to limit the use of videos or live wallpapers, as they load a lot GPU And RAM. It may not be so beautiful to use a regular picture on the desktop, but it will help get rid of freezing and fast discharge batteries.

Limit setting background applications will keep your RAM free. Try to keep on your smartphone those applications that you really need, unnecessary applications It's better to remove it.

Services you don't use can always be stopped. This will improve the performance of your device.

Keep track of your memory SD cards, because your huge libraries of photos, videos or backup copies files can fill up the entire memory of your device. In some cases, this is the reason why devices freeze.

If your smartphone is frozen

Sometimes, a “conflict” of some application or program can cause critical error and crash mobile platform. Because of this, the phone or tablet freezes tightly. In such a situation, just hold down the power button and hold it for more than 10 seconds. (usually there is no need to remove the battery and put it back). If the dead freezes do not stop, resetting the settings to factory settings will help.