We have probably already sorted out all the possible numbers of support operators mobile operator Beeline. Moreover, we are talking not only about Beeline in Russia, but also about Kazakhstan and Uzbekistan. The only thing we haven't paid attention to is Beeline emergency numbers.

What are these numbers?

Emergency numbers refer to telephones various services, which subscribers may need in case of emergency situations. This:

1. Emergency gas service.
2. Fire protection.
3. Police.
4. Ambulance.

It is quite obvious that calls to such numbers are provided by the operator completely free of charge. That is, if you have an emergency and there are no funds in your account, you can still contact emergency services without any problems. Please note that even a negative account balance does not block the ability to dial into these services.

Fire department emergency number from Beeline phones

In order to call the fire department, you need to remember a simple number that every person is already required to remember: 101.

How to call an ambulance and the police from Beeline mobile

As for calling other emergency services, it is carried out by the following phone numbers:

• 102 – to call the police;
• 103 – to call emergency personnel.

Call gas emergency service

The combination “104” is used as a short number for calling the gas service, which is available, like all other numbers, completely free of charge.

Calling the Ministry of Emergency Situations

If you need to call for emergency help, you must call 112 for this purpose. This must also be remembered along with all the numbers mentioned above.

Lists of emergency telephone numbers – a reminder on the Beeline website

Note that the official website of the Beeline company offers more detailed information about available phones emergency assistance, including a list of numbers and addresses of medical aid stations in the regions, as well as other contact details of relevant services.

To obtain detailed information, you need to go to the appropriate section on the site. You can access it as follows:

1. Open the official website of the Beeline operator (beeline.ru).
2. Pay attention to the choice of region (the city or region is underlined by a dashed line in the left top corner web pages). If the region is selected incorrectly, change it to the current one.
3. Hover your mouse over the “Help” section in the main menu of the web resource.
4. From the drop-down list, select " Useful commands».
5. On the page that opens, find the hyperlink called “Emergency Helpline” and click on it.

You will find yourself in the desired section of the site, you can scroll the page a little lower, where you will find downloadable files with information about the contacts and addresses of the necessary emergency and emergency services.

Free telephone numbers of the operator Beeline

Finally, we would like to pay attention to the remaining Beeline phone numbers that lead to service specialists information support clients. After all, not only by calling 0611 you can solve problems and get answers to questions. You can also call:

• 0674 – number to access the “My Beeline” voice menu;
• 0604 – voice directory dedicated to all the company’s services, working in interactive mode;
• 0605 – number for dialing an interactive directory dedicated to entertainment and information services from Beeline;
• 0606 – information about new opportunities, tariffs and services from the operator.

That's all the information we wanted to look at today.

The main number for calling emergency medical services in Moscow is number 103 (call from landline and mobile phones).

In addition, there is number 112 - calls from mobile phones; works when the SIM card is blocked, in the absence of a SIM card, and also in the absence of funds on the phone account. Operators respond in both Russian and English.

If you only have health problems, call 103 - we will help.

Calling the state emergency medical service is free.

What to tell the dispatcher

There is basic information that the dispatcher will need when receiving a call. As a rule, the connection with operator “103” occurs within a few seconds, however, by calling “103” during the hours of mass calls, you can hear the answering machine information: “Hello. You have called the Unified Dispatch Center for Ambulance and Emergency Medical Services of the city Moscow, please do not hang up, we will definitely answer you." If this happens, you must wait for the operator’s response.

After the operator has answered you, provide the following information:

- What's happened(answer as fully as possible to the questions that the ambulance dispatcher will ask you).

This will help determine which team (ambulance or emergency) you need in currently, or consulting a doctor by phone is sufficient;

- phone number, from which you are calling;

-address where the patient is located(if the patient is on the street, it is necessary to indicate clear landmarks; in cases of a call to an apartment, indicate: the place of the closest entrance to the house, entrance number, floor, intercom code);

- last name, first name, patronymic(if known);

- date of birth or age of the patient(if known);

- caller's name

Clear and complete answers to these questions will help the ambulance team quickly reach the sick or injured person.

You should indicate the access routes to your home if they are difficult (road repairs, for example). If the incident did not occur in the apartment, then the exact landmarks and access routes should be indicated! If possible, organize a meeting for the arriving brigade and indicate where and who will meet the brigade.

After the dispatcher checks the address and phone number again (the dispatcher must specify the Moscow district to eliminate errors), then he will inform you which team has been sent to you (ambulance or emergency medical care) or will switch you to the doctor at the advisory console to clarify the situation.

How quickly will the ambulance arrive?

After receiving a call to Service 103 and instantly processing the request at the Unified City Dispatch Center (USDC), the call is transferred to the ambulance or emergency medical team closest to the patient.

For an emergency call, the regulated time of arrival of an ambulance does not exceed 20 minutes, while ambulances are dispatched to an emergency call if there are no emergency calls in the service area.

For the arrival of emergency medical teams, the standard is 120 minutes, but it should be noted that this is the maximum waiting time for the team. Today in Moscow, the average arrival time of emergency medical teams is usually 30-40 minutes.

The problem of accessibility and access of the ambulance team to the patient is one of the most important in our work. Ambulances are equipped with blue flashing lights and specialized sound signal, which allows you to have priority on city highways.

However, not all participants traffic treat activated beacons and sirens properly. It is not uncommon for them to engage in “racing competitions” with ambulances, endangering the lives of ambulance workers, the patient in the vehicle, and their own lives.

When entering narrow alleys, our teams are faced with the problem of getting to the required address due to closely parked private cars. Vehicle owners need to think about preserving the right of way for ambulances or any other emergency services. Please consider this issue carefully.

Which brigade will respond to the call?

The responsibility for choosing the team that will be sent to the patient is the medical staff of the operational department, which receives and sorts calls according to the validity, urgency and profile of the teams. The main task of the operational department specialists is to understand where to send the ambulance team first. Thanks to callers' answers to questions, dispatchers also draw conclusions about the need to send a specialized team. As a result, the call may be assigned the status of emergency or urgent. If urgent assistance from the team is not needed, the caller is connected with a senior doctor who gives recommendations for treatment.

You can now call the City Ambulance Station in St. Petersburg from a mobile phone using short number"103". All mobile operators still have the opportunity free call ambulance crews by calling 112.

The key combination “112” is built into phones as a combination that always works: if the phone has a keypad lock, if there is no money in the account, and even if there is no SIM card in the phone. (However, owners of phones with touch screens you still need to first unlock the keyboard and only then dial the number on the virtual keyboard).

( )

MTS - 103

Beeline - 103

Megafon - 103

Tele 2 - 103

When you call 112, the satellite determines your location and automatically connects you with the rescue services closest to you - the regional ambulance station, emergency department units or the police department.

A significant advantage of this system is that rescuers arrive very quickly. Users of the littleone forum shared their impressions: “there are no problems with dialing, the ambulance arrived in 10-15 minutes,” “they came to me in 7-10 minutes!”

But this system does not work well everywhere. “The other day I discovered that when you call 112 or 02 (from a mobile phone), your phone determines your location via satellite and connects you with the supposedly nearest ambulance or police station. - writes ishtar_girl. - Having discovered a man lying on M. Kupavensky Proezd (this is, by the way, Moscow, although not far from the Moscow Ring Road) in a borderline state, I began to call the rescue service. The satellite decided that I was first in Reutov (it was me who called the ambulance), and then in Balashikha (this is the police).”

Before dialing an ambulance number in Moscow, make sure you can give the address and exact location of the patient.

The capital has implemented a multi-channel communication system, and if the other end doesn’t answer the phone right away, it means that all dispatchers are busy and your call has been queued. Remain calm, the first available employee will definitely answer you. There is no need to hang up and call back - your call will again be put at the end of the queue.

During a conversation with the dispatcher you must:

• provide the phone number from which the call is made or to which you can call back later
• indicate the number of patients
• describe what happened - what made you call ambulance
• name the address: street, house, building, apartment, entrance, floor, intercom
• inform who and where will meet the team of doctors
• say who is calling - a relative, a stranger or yourself
• state the age and gender of the patient, his last name

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Life is full of situations when emergency assistance is needed, and there is not a minute to waste. Modern mobile connection and the presence of a mobile phone in almost every person allows us to solve this problem in the shortest possible time. It is important to learn how to navigate emergency services in order to quickly dial desired number. How to call an ambulance with cell phone find out from our article.

Single emergency call number

There is a single number valid in the CIS countries and the European Union - 112 . This is a universal number that includes all existing quick response services, including emergency medical services. You can dial it from your cell phone and call an ambulance, regardless of which telecom operator the mobile phone is connected to, as well as in its absence.

A call to the single number 112 is free, it works in any case, even if the SIM card is blocked or is not in the phone at all.

Modern mobile devices have an emergency call or a special button in the menu that responds specifically to this universal number. After the dispatcher responds, you need to briefly and quickly state the problem, and you will immediately be switched to the right one - ambulance, police, fire, gas, anti-terrorism.

This single number is convenient to use when a person does not remember the numbers of the necessary services, especially since before each telecom operator they had their own characteristics.

How to call an ambulance from a mobile phone

The medical emergency number is publicly known - 03 , it is dialed from a landline home phone. But when the need arises to call an ambulance from a cell phone, not every user knows that dialing 01, 02, 03, 04 in the device will not work.

The fact is that most mobile phones operate on the unified digital standard GSM (GlobalSystemforMovile), which refers to the unified European communications standardization. The call only works when you dial at least 3 digits.

Until recently, each provider had its own rules for calling an ambulance from a mobile phone. This created confusion and problems when recruiting them in emergency situations. Since 2017, a single number has been adopted for all Russian operators, allowing you to call an ambulance from a cell phone.

Remember to call an ambulance from a mobile phone belonging to anyone Russian operator(MTS, Tele2, Beeline, Yota, Megafon, Motiv, Skylink and others), you need to dial 103 .

A special video communication service has been created for deaf and mute people in Moscow and the region. mobile phone. Need to dial 1111 , 1112 , 1113 , if the call is from the capital, or 1115 , if from the area, turn on the video call. The dispatcher will answer, with whom you can communicate using gestures.

Numbers of other emergency services from mobile operators

For calls to other emergency services in Russia, single numbers are also accepted, regardless of the mobile operator:

• Fire service – 101 ;
• Police - 102 ;
• Gas service - 104 ;
• Emergency Rescue Service – 112 ;
• Suspicion of a threat of terrorist attack - 911 .

Due to the fact that unified numbers for emergency calls were introduced relatively recently, it is likely that there are still regions where operators have not switched to the new conditions, and until this process is completed, the old numbers remain valid. Therefore, if calling an ambulance or another service fails, you should try calling the old numbers presented in the table:

Note: for the mobile company Yota exists alternative way calling emergency services using the following dialing scheme: 8 100 99 XX 000, where XX is a two-digit service number (01, 02, 03, 04), and instead of the last 3 zeros, you can dial any numbers, or leave it like that - 000.

Types of ambulance

There are 2 options for on-call teams, “ambulance” and Emergency Medical Services. An emergency or line team comes to cases where there are problems with deteriorating health, but the general condition of the patient does not cause concern. For example, high body temperature, increased blood pressure, minor injury, indigestion. A doctor or paramedic comes to the call if the patient is in a rural area.

Emergency medical services are dispatched in cases where there is a threat to the life of a sick or injured person.

It is specialized, always consisting of 2 doctors and nursing staff. Depending on the situation, the following special teams may be called: traumatology, obstetrics, cardiology, intensive care, psychiatric, children's, and so on. When talking with the dispatcher, you need to outline the essence of what happened; if necessary, invite a doctor from the appropriate specialized team and issue a call. This
healthy
know!

When is emergency medical care needed?

There are many cases when it is necessary to call an ambulance. They can be divided into the following groups:

• Diseases;
• Injuries;
• Poisoning;
• The onset of contractions or bleeding in women.

Of course, not all cases of illness require emergency medical care. For example, with a common rhinovirus infection, flu, pain in the joints or spine, changes blood pressure, indigestion or a hangover, you can get by by calling a doctor at home if the patient’s condition is satisfactory and does not cause concern.

If the body temperature is more than 39°C, the pressure has sharply increased or dropped, repeated vomiting and diarrhea have occurred, a strong “lumbago” in the spine does not allow the patient to move, you need to call from your mobile phone or landline phone to an ambulance and call a medical team.

The following cases require priority attention:

• Severe chest pain;
• Difficulty breathing;
• Vomiting bloody or brown like coffee grounds;
• Loss of consciousness;
• Sudden loss of speech or ability to move;
• Convulsions, epileptic seizure;
• Severe abdominal pain;
• Lack of stool with bloating, vomiting;
• Black tarry stools;
• A rapidly developing allergic reaction with increasing swelling.

For injuries

Any open or closed damage with violation general condition, with loss of consciousness, the ability to move, severe pain, swelling, deformation, bleeding, requires emergency medical attention.

Abdominal bruises should not be ignored, even if the patient has no complaints, he must be urgently examined by a surgeon. An ambulance is called by mobile phone in cases of accidents in transport, production, at home, in case of water accidents, explosions, fires, terrorist attacks and other incidents.

In case of poisoning

This concept includes acute, toxic products of household chemicals and production, as well as severe and drug intoxication. It is difficult for people around the victim to determine the degree of danger of poisoning and the condition, as well as its further development, so it is better to immediately contact the ambulance service. Before the ambulance arrives, the patient can drink 400–500 ml of water at room temperature, take activated charcoal or Enterosgel paste.

Necessary information for the dispatcher

To avoid wasting valuable time, when responding to the operator, you must strictly follow the following information algorithm:

• Provide the mobile number you are calling from;
• Briefly state the essence of the problem (what happened, at what time, complaints, condition);
• State your last name, first name;
• Give the address where the patient is currently located;
• Report what kind of assistance was provided, what medications were given;
• State the patient’s details – age, gender, last name, date of birth.

If necessary, you need to provide directions on how to quickly get to the address, as well as the intercom code for the entrance door.

How to behave when an ambulance arrives at your home

While waiting for the brigade to arrive, it is necessary to remove unnecessary things from the premises that could interfere, remove animals and children. There should be free access to the patient, a chair nearby and a free table or bedside table, which may be needed to put equipment and medications. If there is no outlet nearby, you need to prepare an extension cord in case of connecting equipment.

It is necessary to prepare the patient's documents - passport or birth certificate, compulsory medical insurance policy, if available. It is also necessary to be prepared - dressed and with documents in case the patient is hospitalized and needs to be accompanied by loved ones.

Upon arrival of the team, you need to talk in detail about what happened, prepare for display everything related to this case (for example, collect vomit, blood clots, a sample of the product, medicine or other substance that the patient consumed in a container).

Fulfilling all these simple requirements will help the doctor quickly navigate the diagnosis and take adequate measures.