Telia EXTRA is a prepaid card, balanced for long calls and valid on the Telia 4G network.

First steps:
Card activation / Standard rates / Plans / Account validity
Plans: Talk, SMS and Internet
Mobile Internet
Refill:
Where to top up?
How to top up?
International calls:
Calls abroad
Communication services abroad – Roaming

Customer Service Center Contacts

1. FIRST STEPS

1.1. Card activation:
If you want to activate the SIM card, insert it into your mobile phone and call 1544. After this call, wait for an SMS message confirming the activation, after receiving which you can immediately start calling, writing SMS, using the Internet and other Telia EXTRA services.
You can find out your card's phone number by calling short number 1544. Press “9” – “Menu in English” and then select “4” – subscriber information.

1.2. Standard rates:

International calls are paid in accordance with the tariffs established by Telia for calls to a specific country.

If you have not ordered any Internet plan, the Internet on your phone will be charged based on the data transfer volume. The fee for the provided 10 MB is 0.26 euros. The MB provided is valid until the end of the current day (23:59 hours). If the data is used up early, the next 10 MB will be automatically provided for 0.26 euros, etc.

1.3. OMNITEL EXTRA plans:

Order the Telia EXTRA plan and communicate cheaper!
Call, SMS and Internet plans:

*Daily SMS limit applies - you can send 400 SMS per day.

Internet plans:

The ordered plan will be valid for 30 days from the date of order and will be automatically renewed if there is a sufficient account balance. After using the provided volume of services, the standard tariff will be applied.

1.4. Account action

The account is valid for 100 days. The validity is extended every time you top up your account. Upon expiration of the account phone number will be valid for 250 days, during which you will be able to receive calls and SMS messages. When the number expires, the phone number will be blocked.

2. TOP-UP YOUR ACCOUNT

In the Internet:
Directly from a bank card.
Through the e-banking system.

Using a card or recharge code “Telia EXTRA”. You can purchase them at retail outlets marked with the “Telia EXTRA” sticker, of which there are more than 6,000 in Lithuania. Having purchased a top-up card with a secret 16-digit code, erase the protective layer and call 1544 from the mobile phone whose account you want to top up (refilling your account is free). Press "2" and enter secret code replenishment of the Telia EXTRA account with 16 digits. After entering the code, be sure to click on the “#” icon. Having purchased a top-up code, call 1544 from the mobile phone whose account you want to top up (top-up is free), press “2” and enter the secret 16-digit “Telia EXTRA” top-up code. After entering the code, be sure to click on the “#” icon.

3. INTERNATIONAL CALLS

3.1. Calls abroad

3.1.1. PASAULIS service
Call the most popular foreign countries cheaper by ordering the PASAULIS (“World”) service! Send an SMS with the text +AKC PASAULIS to number 1301 and call most countries of the world at a rate of only 0.39 euros/min. The cost of the service is 1.90 euros/month. The ordered service will be valid for 30 days when used in Lithuania, and will be renewed automatically if there is a sufficient account balance.

Countries to which a lower rate is applied when calling the PASAULIS service: Ireland, Albania, Andorra, Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Czech Republic, Denmark, Gibraltar, Greece, Greenland, Georgia, Iceland, Spain, Italy, USA, Montenegro, United Kingdom, Canada, Kazakhstan, Cyprus, Kyrgyzstan, Croatia, Poland, Liechtenstein, Luxembourg, Macedonia, Malta, Moldova, Monaco, New Zealand, Netherlands, Norway, Portugal, France , Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Finland, Sweden, Switzerland, Ukraine, Tajikistan, Turkey, Turkmenistan, Uzbekistan, Hungary, Germany.

3.1.2. Standard rates for calls abroad

4. CUSTOMER SERVICE CENTER CONTACTS

In this regard, the country is not much different from neighboring Latvia - two of the three main operators are the same: BITE and Tele2. The third is Telia, which appeared as an independent company not so long ago and was previously called Omnitel.

In terms of quality, it makes no sense to single out any one operator; they are approximately the same in terms of territory coverage. Lithuania is a small country and there are virtually no “white spots” on the reception map here.

Where is the best place to buy a SIM card?

SIM cards can be purchased in specialized stores of mobile communication companies, at the checkout counters of all supermarkets, at gas stations or at Lietuvos Spauda newsstands.

Considering that no documents are needed to connect to the network using a prepaid tariff, you can buy a SIM card yourself. If any questions arise during the registration process, it is better to contact the officials. Moreover, all SMS and system messages come in Lithuanian.

Cellular tariffs for tourists

Operators in the country do not have any special travel packages as such, but you can activate a special option and start calling Russia at a very reasonable price.

For example, the tariff from Tele2 can definitely be called the best in price. The “My Countries” service costs 1.45 euros and allows you to call Russia for 0.27 euros per minute.

Deserves attention Extra tariff from Telia - 5.5 euros for connection (of which 4 are returned to the account), 1 GB of mobile Internet is included. Calls to Russia will cost 0.6 euros (42 rubles).

Meanwhile, the price level of Russian operators, although slowly, is still beginning to be influenced by competition from foreign colleagues in the industry - we don’t want to lose the tourist segment. This is why roaming prices in the country today are not as high as they were several years ago - for example, one of the Russian operators offers a tariff of 19 rubles per minute for calls from Lithuania. What to choose - a local SIM card or roaming - is up to you.

How to call Lithuania from Russia

Nothing complicated: dial “8”, connect to the international communication line (dial 10 after the beep), indicate the country code (370), settlement and landline phone number. If you call from a mobile phone, the call will go directly through the national code +7.

To mobile phone

370-ХХХ-ХХХ-ХХ-ХХ.

To a landline phone

Example of a call to Vilnius:

We also list the city codes that are most interesting to tourists:

• Vilnius - 5;
• Kaunas - 37;
• Klaipeda - 46;
• Palanga - 460;
• Siauliai - 41.

How to call Russia from Lithuania

Dial “seven” and don’t forget the city code where the person you are calling is located. For mobile phones, there is no need to take any additional actions - the call to Russia will go directly.

To mobile phone

An example of dialing when calling a cell phone:

• +7-910-123-45-67.

Mobile operators in Lithuania

Lithuania ranks one of the first places in the EU in terms of the number of mobile phones per capita. Thanks to strong competition, prices for mobile phone calls in Lithuania are among the lowest in the EU.

mobile connection in Lithuania is provided by three mobile operators: Omnitel, Bite GSM and Tele2. In addition to these three operators, there is also a so-called virtual operator cellular communications- Eurocom. Everyone's cards mobile operators can be purchased at mobile phone stores, as well as at various retail outlets, newsstands, hypermarkets in Lithuania, and gas stations.

All operators provide the opportunity to connect without concluding contracts. Prices for subscribers using a permanent connection are very affordable. However, a large number of users prefer not to enter into an agreement with an operator, but to use prepaid services. And, of course, prepaid services are very convenient for visitors.

The three most popular prepaid tariffs are: Pildyk from Tele2, Labas from Bite and Extra from Omnitel.

Prepaid tariff Pildyk from Tele2

The cost of the card is 4.50 litas and is credited to the account. From the last top-up, Pildyk users can make calls for 100 days and receive calls for 180 days.

After activating the card, standard Pildyk tariffs are activated (activation occurs within 30 minutes from the moment of the first paid call to a special number 1520 (call cost 0.10 LTL) or any other number known to you).

Standard Pildyk tariffs:

Call durations are rounded to the nearest minute.
Additional services and plans can be ordered after 30 minutes from card activation.

You can top up your Pildyk account in the following ways:

Using a multiple refill ID card (this card can be found in the Pildyk package. It is already linked to SIM card, also included in the package). If you need to top up your account, just give the card along with the money to the cashier at any point where you see the Pildyk ID sticker. The account can be topped up with an amount of at least 5 litas, accurate to 1 cent, i.e. 5.01 Lt., 5.02 Lt. etc.
via the Internet (on the website for users of Internet banks such as Swedbank, SEB, Danske, Ūkio bankas, Snoras, DNB Nord or Nordea);
at ATMs of Swedbank and SEB banks (only for cardholders of the respective banks): you only need to enter the number to be replenished and select the denomination;
through SMS messages(to do this, the user must enter into an agreement with Swedbank on the use of Swedbank Internet banking services and activate the service " Mobile bank»);
ask the user – Tele2 subscriber – to top up the account;
using the Pildyk card and Pildyk code, which can be purchased in Ttlt2 stores, shops, gas stations and other places marked with the Pildyk sign. There are denominations of 10, 20 and 50 litas available. After erasing the protective layer from the card, you need to dial *110* on your phone, then the recharge card code, # and press the call button.

To check your account balance, dial *245# and press the call button (service cost: 0.15 Lt.) or call 1526 (call cost: 0.25 Lt.).

Prepaid tariff Labas from Bite:

The cost of the card is 5 litas and is credited to the account. From the moment of the last top-up of less than 20 litas, Bite users can make calls for 2 months, and for 4 months when topping up their account with 20 litas or more. You can receive calls for another 3 months after the expiration of these periods.

Labas standard tariffs:

Labas cards or checks in denominations of 10, 20, 40 and 99 li, which are sold in kiosks, shopping centers, gas stations and Bite salons. Having erased the protective layer from the card, you need to dial *110* on your phone, then the recharge card code, # and press the call button;

To check your account balance, dial *245# and press the call button (service cost 0.15 Lt).

Prepaid tariff Omnitel Extra

The cost of the card is 5.49 litas, 5 litas are credited to the account. From the last top-up, Omnitel Extra users can make calls for 100 days and receive calls for 200 days.

Standard Omnitel Extra tariffs:

You can top up your Omnitel Extra account in the following ways:

In Omnitel salons;
using an Omni ID card. This card can be found in the Omnitel Extra package. It is already associated with a SIM card, also included in the package. If you need to top up your account, just give the card along with the money to the cashier at any point where you see the Omni ID sticker;
at ATMs of Swedbank and SEB banks (only for cardholders of the respective banks): you just need to enter the number to be topped up and select the denomination.

To check your account balance, call 1544 (call costs 0.30 LTL).
Mobile operator Eurocom, participating in a joint project with the Maxima supermarket chain, also offers its prepaid services.

Prepaid tariff Telemaxima

The cost of the card is 2.49 litas, 2 litas are credited to the account. You can purchase the card at any Maxima store. From the moment of the last top-up, Telemaxima users can make calls for a month and receive calls for 2 months.

Standard Telemaxima tariffs:

You can top up your Telemaxima account in the following ways:

TeleMaxima checks in denominations of 5, 10, 20 and 50 litas, which are sold in any Maxima store. You can also top up your account with free TeleMaxima checks (for 1 lita), which are given when purchasing in Maxima stores for 30 litas or more. However, when topping up with free checks, the validity of the card is not extended.

To check your account balance, send free message by short number 1500, entering the symbol in the text? (without quotes) or call the short number 1500 and press 2.

The roaming service allows you to stay in touch without changing your operator abroad. Our article on tariffs international roaming Tele2 in Lithuania will help you find out about the cost of calls, SMS and Internet traffic. We will provide a list best services allowing you to save money.

Roaming services in Lithuania are available to all Tele2 subscribers and do not require additional connection. The phone is automatically registered with new network when turned on. If your smartphone does not register automatically, select the network manually.

In Lithuania, services are provided by the operator TELE2. Network designation on the phone display: TELE2

How to dial a subscriber's number correctly in roaming:

• +(country code) (subscriber number);
• example for Russia – + 7 (subscriber number).

Good to know! Free number help desk during the trip +7 951 520-06-11.

Cost of Tele2 calls in Lithuania

Tariffication incoming And outgoing calls without discount (price per minute):

• all incoming – 15.00 rub.;
• outgoing to all phones in Russia – 15.00 rubles;
• outgoing calls to numbers in the host country – RUR 15.00;
• outgoing to numbers in the CIS and Europe – 15.00 rubles;
• outgoing calls to numbers in Africa, Asia, Australia – 35.00 rubles;
• outgoing calls to numbers in South and North America - 65.00 rubles;

Important! Call charging starts from the 1st second of a conversation.

SMS tariffication and MMS messages without discount (price per message):

• incoming – 0.00 rub.;
• outgoing SMS – 6.00 rub.;
• outgoing MMS – 6.00 rub.;

Cost of Internet traffic in roaming (price per MB):

• 1 MB of Internet traffic – 25.00 rubles;

We remind you! Check your roaming balance *105#.

Advice! Before your trip we recommend disable call forwarding with the command ##002#, since using forwarding will result in charges for forwarded calls at roaming rates. You can top up your roaming account in personal account or on the Tele2 website.

Roaming services that allow you to save money

In Lithuania, two services from tele2 are available with which you can save:

• Unlimited Internet abroad;
• Conversations without boundaries;

Lithuania is one of the Baltic countries where not only tourism is well developed, but also cellular communications. Having arrived here, a tourist can purchase a local SIM card in large stores, in kiosks under the sign of Lietuvos spauda and at gas stations and, of course, in branded cellular communication stores. Here you can also buy a top-up voucher, indicating the name of the provider. It is worth noting that tourists have quite a wide choice. Lithuanian operators:

Bite GSM,
Omnitel,
Tele2,
Eurocom.

All of the above providers have prepaid rates that are suitable for tourists. Bite and Tele2 services are the most popular not only among guests, but also among Lithuanians. Thanks to high quality communications and good coverage. Omnitel and Eurocom, in general, are also not inferior in these characteristics. In this case, the tourist needs to focus on the price and volume of necessary services. The validity period of the starter package depends on the tariff plan that was selected. From three months to six months from the date of the last replenishment of the account. Moreover, after this period has expired, the subscriber can receive incoming calls and SMS for two to three months.

And although the conditions of Lithuanian operators are acceptable, for tourists, we would recommend connecting an inexpensive tariff for Lithuania, so that you can not only use Mobile Internet in Europe, but also make inexpensive calls from different countries.

Internet in Lithuania: choosing a tariff plan in Russia

You can also buy a SIM card in Lithuania, but it is much better when all important issues are settled before crossing your native border. Moreover, roaming in this case will be profitable. To travel to Lithuania, we suggest considering the following connection options:

The tariff option on the Globalsim Direct SIM card will be doubly profitable - the subscriber will be able to use inexpensive Internet. You can connect to the Baltic Internet package on the card - for only $5 per 1GB.

The Mundo tariff from Orange will allow you to forget about the problem of mobile Internet not only in Lithuania, but also in 40 European countries. Package prices:

Mundo 3 GB – 7 euros
Mundo 7 GB – 10 euros
Mundo 10 GB – 15 euros

On the website you can compare and choose a SIM card for your trip.

Lithuanian wireless networks

As practice shows, most tourists are more concerned about the cost of conversations with Russia than the cost of the Internet. After all Wi-Fi network here is one of the best in Europe (both in terms of coverage and data transfer speed). Free wireless network available in shopping centers, hotels, cafes and other popular in public places. In addition, anyone can connect to paid Wi-Fi Zebra (daily use - 87 cents). There are more than 4 thousand access points throughout the country.

However, if a tourist is going to conduct financial transactions via the Internet during a trip (paying for tickets, restaurants, etc.), then it will be more reliable to connect to the mobile Internet in Lithuania rather than use wireless networks. Since today cases of theft of personal data have become more frequent.